[NEW USERS, READ FIRST] This is NOT the Alpha forum!

[jelco]

In an attempt to keep the forums organized, I would like to remind everyone participating in the Prison Architect Alpha that any Alpha-specific questions, bug reports etc. should go in the Developer subforum, not here in the General subforum. You are of course free to share screenshots etc. over here if you feel like it, but bug reports do not belong here.

Additionally, please use the Search button before creating a new topic. With the alpha progressing the chance becomes greater that anything you run into has been noticed and posted about before. Instead of creating a new topic, please post in an existing topic (in the Developer forum).

• Click here to go to the Developer subforum
• Click here for instructions on registering a Steam key

Thanks!

Jelco

[Bahger]

I bought the Alpha yesterday but cannot access the Wiki or the official Alpha forums because of some apparently impenetrable glitch involving access codes. Any update on that? I bought the Alpha not just to play it but to be part of the conversation.

[jelco]

There appear to be some issues with some new keys at the moment, see also this topic. I'm afraid I can't help you with that - you'll have to wait for IV to fix these issues and/or contact them using the website.

Jelco

[Brackhar]

Yeah, how *do* we access these secret alpha forums? I'm not even sure where I would put my access key in the first place.

[jelco]

On the page with download links sent in your order confirmation e-mail you'll find a PDF that includes instructions. You can go here and enter your alpha key along with your forum login details.

Jelco

[maxwellmurder]

I never received the key in the email... the email states "contact merchant for licence."

I have tried to get help with both the PA site "contact us" app as well as emailing support@introversion.co.uk. However, I have not received any reply.

[Rkiver]

Hells yes for a new IV game!

[xenxander]

So where exactly is the developer's subforum? I don't see any forum other than this one under the "Prison Architect" tab.

Edit:
Also where do I use my license key? I got it in my email but don't know where/when to use it, as I can play the game without using it anywhere.

[Illanair]

So where exactly is the developer's subforum? I don't see any forum other than this one under the "Prison Architect" tab.

Edit:
Also where do I use my license key? I got it in my email but don't know where/when to use it, as I can play the game without using it anywhere.

It's hidden away until you follow the instructions in the order you received.

1. Find your email - click the download link.
2. Find the PAbasegame.pdf file (it should also have a long serial key in the filename)
3. Open it and follow the instructions.
4. Enjoy the developer subforum for discussion of the alpha builds - general is not for that.

[xenxander]

So where exactly is the developer's subforum? I don't see any forum other than this one under the "Prison Architect" tab.

Edit:
Also where do I use my license key? I got it in my email but don't know where/when to use it, as I can play the game without using it anywhere.

It's hidden away until you follow the instructions in the order you received.

1. Find your email - click the download link.
2. Find the PAbasegame.pdf file (it should also have a long serial key in the filename)
3. Open it and follow the instructions.
4. Enjoy the developer subforum for discussion of the alpha builds - general is not for that.

I found the PDF. The issue was, the last link led me to a blank page so I thought it was dead (the forum)

It seems the forum might have merely 'been down' for a few moments, because trying it now - it works fine.
I suppose I was looking for some verification that the forum was indeed up someplace ^-^;

[dotorg]

I can't get the registration system to accept my key. It doesn't match the mask provided and when I delete the last character to make it fit the mask, it won't validate.

Frustrating.

[Mas Tnega]

You are saying you received an e-mail from noreply@digitaldeliveryapp.com, in which it read something like:

Hi [Subject Name Here],

Thanks for purchasing 1-PA-30-BasePack [or whatever]. Your transaction ID is #[ten-digit number] and your payment has now cleared. In order to use this software you will require the following license keys:
1-PA-30-BasePack: XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXX

Except the key was nothing like that at all?

Or that you received one from the same address reading:

Hi [Subject Name Here],

Thanks for purchasing [Whatever tier it was]. Your transaction ID is #[ten-digit number] and your payment has now cleared.

You can download your purchase from [Download link] Please note this is a timed link that will expire at [About ten years into the future]

Regards,

Digital Delivery Robot

Followed the link and did not find a PDF link titled "1-PA-30-BasePack [Licence key: XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXX]"?

[Greatcamo]

I wiped my old PC and got a new one, but I forgot to grab the Prison Architect file, my code, or the link to the forum, any help?

[Evil Night]

Use your forum login details at http://www.prison-architect.com/builds.html to download the files.

[JFSOCC]

I've backed Prison Architect, and have access to the alpha, I'm however willing to wait for a finished game. Is it still possible to post suggestions and ideas on the alpha forums? I'm sorry I've already posted one here and commented on another one here. Maybe they should be moved to the alpha forums, I don't know.