[Suggestion] Use a real bug tracker.

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methodmissing
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[Suggestion] Use a real bug tracker.

Postby methodmissing » Wed Sep 26, 2012 11:41 pm

Nuff said.
RMJ1984
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Postby RMJ1984 » Thu Sep 27, 2012 3:48 am

Yeah that would probably be a lot easier for them and for us. then they can also easier get an overview over how urgent a particular issue is.
Illanair
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Postby Illanair » Thu Sep 27, 2012 10:03 am

I'm all for this - Not only would it potentially help to keep duplicates from happning (to an extent), it would also be easier to keep track of the progress of bugs.
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gsuberland
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Postby gsuberland » Thu Sep 27, 2012 10:07 am

+1.

Bugzilla or Trac would be my vote.
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Postby hellohboy » Thu Sep 27, 2012 12:42 pm

+1
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Wasgood
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Postby Wasgood » Thu Sep 27, 2012 12:54 pm

how do I upvote you?
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Pod
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Postby Pod » Thu Sep 27, 2012 4:28 pm

I agree. It would also serve to keep the bug reports serious, and stop all the LOL BUG SO FUNNY crap that spams up most of the threads.
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jelco
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Postby jelco » Thu Sep 27, 2012 5:45 pm

Please guys, this has been posted before. Use the search button!

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SuperConductiveRabbi
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Postby SuperConductiveRabbi » Thu Sep 27, 2012 5:58 pm

Please guys, this has been posted before. Use the search button!


Sorry, jelco. If only we had a system designed around tracking issues and avoiding duplicate topics, this situation might've been avoided. Some kind of tracker or something. Insect tracker? Dunno, I'm sure someone smarter than me can figure it out. ;)
Norton
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Postby Norton » Thu Sep 27, 2012 7:02 pm

I would like this too!
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Postby kirrus » Thu Sep 27, 2012 7:15 pm

Mantis works well. Request tracker is good as well, if a bit of a pain to get set up.
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Postby Nick Hu » Fri Sep 28, 2012 10:35 pm

I am also for this, I think it would benefit the team greatly.
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Postby Lance_Lake » Fri Sep 28, 2012 10:51 pm

Agreed in full. Uploading my dxdiag every single time I write a bug report.. Bah.
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Postby Mas Tnega » Fri Sep 28, 2012 11:08 pm

Illanair wrote:I'm all for this - Not only would it potentially help to keep duplicates from happning (to an extent),
I find that highly dubious. If you can't be arsed to check the forum, chances are you just can't be arsed to check. Just the fact that this thread exists proves that. It doesn't matter if you look for tracker or tracking, there's a result for both. The OP didn't do this.

it would also be easier to keep track of the progress of bugs.
Considering that it's only assumed that Chris does not maintain his own personal todo list, why do you need this?

Lance_Lake wrote:Agreed in full. Uploading my dxdiag every single time I write a bug report.. Bah.
Why would a bug tracker be better for referencing your dxdiag.txt than just writing down where you last uploaded it?
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Molano
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Postby Molano » Fri Sep 28, 2012 11:14 pm

Mas Tnega wrote:
Illanair wrote:I'm all for this - Not only would it potentially help to keep duplicates from happning (to an extent),
I find that highly dubious. If you can't be arsed to check the forum, chances are you just can't be arsed to check. Just the fact that this thread exists proves that. It doesn't matter if you look for tracker or tracking, there's a result for both. The OP didn't do this.

it would also be easier to keep track of the progress of bugs.
Considering that it's only assumed that Chris does not maintain his own personal todo list, why do you need this?

Lance_Lake wrote:Agreed in full. Uploading my dxdiag every single time I write a bug report.. Bah.
Why would a bug tracker be better for referencing your dxdiag.txt than just writing down where you last uploaded it?


I personally find it a lot easier to find bugs in a good tracker than in a forum. Also the developer can assign a status to a bug so that the users don't have to scan an entire thread for it.

There are plenty of reasons bug trackers work for a lot of companies and I won't go into them all here. I personally think introversion would benefit from using one immensely.

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