[Suggestion] Use a real bug tracker.
Moderator: NBJeff
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- level0
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[Suggestion] Use a real bug tracker.
Nuff said.
- gsuberland
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- level1
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Please guys, this has been posted before. Use the search button!
Sorry, jelco. If only we had a system designed around tracking issues and avoiding duplicate topics, this situation might've been avoided. Some kind of tracker or something. Insect tracker? Dunno, I'm sure someone smarter than me can figure it out.
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I find that highly dubious. If you can't be arsed to check the forum, chances are you just can't be arsed to check. Just the fact that this thread exists proves that. It doesn't matter if you look for tracker or tracking, there's a result for both. The OP didn't do this.Illanair wrote:I'm all for this - Not only would it potentially help to keep duplicates from happning (to an extent),
Considering that it's only assumed that Chris does not maintain his own personal todo list, why do you need this?it would also be easier to keep track of the progress of bugs.
Why would a bug tracker be better for referencing your dxdiag.txt than just writing down where you last uploaded it?Lance_Lake wrote:Agreed in full. Uploading my dxdiag every single time I write a bug report.. Bah.
Mas Tnega wrote:I find that highly dubious. If you can't be arsed to check the forum, chances are you just can't be arsed to check. Just the fact that this thread exists proves that. It doesn't matter if you look for tracker or tracking, there's a result for both. The OP didn't do this.Illanair wrote:I'm all for this - Not only would it potentially help to keep duplicates from happning (to an extent),Considering that it's only assumed that Chris does not maintain his own personal todo list, why do you need this?it would also be easier to keep track of the progress of bugs.Why would a bug tracker be better for referencing your dxdiag.txt than just writing down where you last uploaded it?Lance_Lake wrote:Agreed in full. Uploading my dxdiag every single time I write a bug report.. Bah.
I personally find it a lot easier to find bugs in a good tracker than in a forum. Also the developer can assign a status to a bug so that the users don't have to scan an entire thread for it.
There are plenty of reasons bug trackers work for a lot of companies and I won't go into them all here. I personally think introversion would benefit from using one immensely.
- KingOfZeal
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Mas Tnega wrote:Why would a bug tracker be better for referencing your dxdiag.txt than just writing down where you last uploaded it?Lance_Lake wrote:Agreed in full. Uploading my dxdiag every single time I write a bug report.. Bah.
Fogbugz (at least, which is the system we use at work) allows for automated bug reporting, if you integrate into it with their API. Basically, you can write code that when an unhandled exception is thrown resulting in a crash, it will automatically generate and upload the details to the system.
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