I am an original pre-orderer of the game. Last year while Defcon was still in development, I pre-ordered it. I've got my working boxed copy sitting right next to me. However, a while ago I had to wipe my computer... of everything. This means I lost my authentication code. Upon reading your support section, I was told I can log into the store and get my key back. Well, I've tried every password I've ever used, and the store claims I'm wrong. No biggie right?
Wrong. I went to the "forgotten password" section, only to find my e-mail is no longer in your database. This is extremely aggrivating, as I paid my 15 pounds (I believe it was) that year ago. Did you reset your database somewhere along the past year? I need that key. My old e-mail was michele@4mcveys.com
Please help me. I want to play, I legitimately paid money for this game, but now can't play to the extent of which I could.
My key is gone forever? Your server no longer has my info.
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