No Key???

[jedi_x]

I just ordered and payed via PayPal. I got the confirmation via paypal and IV. IV's email says Defcon
Key not required to run this game" WTF??? I got 1.43beta and can't freaking get out of demo. I saw nothing in my junk mail or inbox with any key.

Someone please advise.

[KingAl]

Log in to the IV store (here) using the account you created. You should be able to access the Defcon key from there.

[jedi_x]

I did already and my order syas: "Defcon Key not required. Click download to proceed " Link takes me back to demo download. WTF

[jedi_x]

This is what I got via email minus privacy stuff.

Date Ordered: Wednesday 04 July, 2007

Products
------------------------------------------------------
1 x DEFCON (PC Win & Linux) (defcon_logo_score.jpg) = $19.50

------------------------------------------------------
Sub-Total: $19.50
(Shipping to GB : 0.01 kg(s)): $0.00
Total: $19.50

Game Keys
------------------------------------------------------
Defcon
Key not required to run this game


Game Downloads
------------------------------------------------------
Defcon: http://www.introversion.co.uk/defcon/downloads

[jedi_x]

not to also mention i went to the metaserver and it tells me

1 error prohibited a successful reminder being sent
There were problems with the following fields:

Email has no registered keys

This is B.S>. You pay for a game, get the confirmations, but in order to play it you got to enter a key that your told you don't need. Can someone tell me if this makes any sense?

[NeoThermic]

Woo. Looks like a bug with the store possibly. I'll pass this on to those in the know!

NeoThermic

[jedi_x]

Woo. Looks like a bug with the store possibly. I'll pass this on to those in the know!

NeoThermic

thnak yu sir... until then ill be playing the demo still i guess

[bertog]

Hi,

Same problem here:

Introversion Software
------------------------------------------------------
Order Number: 30504
Date Ordered: Wednesday 04 July, 2007

Products
------------------------------------------------------
1 x DEFCON (PC Win & Linux) (defcon_logo_score.jpg) = £10.00

------------------------------------------------------
Sub-Total: £10.00
(Shipping to GB : 0.01 kg(s)): £0.00
Total: £10.00

Game Keys
------------------------------------------------------
Defcon
Key not required to run this game

How to contatct support guys ?

[torig]

Hi,

Same problem here:
<snip>

How to contatct support guys ?

http://www.introversion.co.uk/support/index.html states to come to the forums (which you did) or : If you still can't find the solution to your problem, or if you just want to drop a note to say HI, please contact us here.

here = http://www.introversion.co.uk/support/contactus.html

But as indicated above, Neothermic's passed the message on already.

[NeoThermic]

I have word that the issue is being looked at as we type. I thank you all for your continued patience in this issue.

NeoThermic