A tech support question

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jolo78957
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A tech support question

Postby jolo78957 » Thu Jul 28, 2005 2:58 pm

Guys I come here only because my graphics tech support and monitor tech support have been unfriendly and at one point they ended the session when I asked to speak to some one higher up.

Here is my problem I have a Gateway EV910 monitor even with the monitor's brightness on full games are too dark. I can adjust my graphics card settings which works fine except with Direct X games. Most games I can do a work around by increasing the in game brightness. Some games how ever IE: Hitman Contracts don't have a wide enough gamma ramp for me to be able to see anything.

Searching around on Google this seems to be a somewhat common problem, but sites want me to pay thirty dollars to see an answer that could be take it to you're local computer repair shop and pay another thirty dollars. I will use those as a last resort, but can you alter Direct X brightness settings or do something to keep it bright in games.
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Postby D3adKl0wn » Thu Jul 28, 2005 7:26 pm

I once had a similar problem with my old PC, and all i had to do was re-install the drivers. Windows decided one day, not use the proper drivers for my monitor and was using the default monitor one.
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jolo78957
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Postby jolo78957 » Sat Jul 30, 2005 4:18 pm

I've tried that I've tried rolling back, I've done every thing somebody help me.
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Postby Flamekebab » Sat Jul 30, 2005 5:10 pm

You could just bite the bullet and take it to a repair shop.. $30 may be inconvenient, but it's hardly that expensive. Over here I'd have to pay £35 minimum just for a diagnosis and a small bit of work. That's over $60, btw.
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Postby Deepsmeg » Sat Jul 30, 2005 5:35 pm

I'd only charge £20.
But there's the rail fare issue I suppose...
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Postby FTR123 » Sun Jul 31, 2005 1:21 am

This is Technician problem. unplug the power to the computer, open your monitor, just at the end of the Tube you can adjust the brightness and contrast, RGB colors. just raise it as much as you need to. and problem solved.
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Postby doormat » Sun Jul 31, 2005 11:22 am

DO NOT OPEN YOUR MONITOR

Not until you've let it stand unplugged for quite a while. Or you may fry your brains.
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Postby N0ught » Sun Jul 31, 2005 4:07 pm

Actually, 110 volts will make you wiggle nicely, but it wont hurt you much unless you are standing in water. I know from experience. Don't plug in an extention cord until you are fully certain it has not been laying in a puddle of water for months. :D

And yes, unplug your monitor first if you are going to open it.

However, I would suggest switching monitors with a friend for a day first, to see if the problem is indeed your monitor or your hardware. That will eliminate half of what could be going wrong immediately.
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Postby Stewsburntmonkey » Sun Jul 31, 2005 4:43 pm

First of all there are no such controls inside any monitor I have seen recently. There is generally a screw that adjusts voltage which would increase brightness (if turned up).

Secondly, CRT monitors have massive capacitors in them which could easily kill you whether or not the monitor is plugged in.

Do not open a CRT monitor unless you are a trained electrician.
Last edited by Stewsburntmonkey on Wed Aug 03, 2005 2:54 am, edited 2 times in total.
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Postby doormat » Sun Jul 31, 2005 4:43 pm

No 110v is no problem.

25,000v, on the the other hand WILL KILL YOU.

CRT's contain sweep capacitors, which build up the charge needed for the high voltage annode. They hold that charge for a surprisingly long time, even after the unit has been unplugged. So I'll say it again: let it stand overnight before you even THINK about opening it.

Or you'll fry.

edit: erm... yeah. What Stews said. :)
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Postby jolo78957 » Mon Aug 01, 2005 3:48 pm

Okay it is definantly a monitor problem, I used my cruddy Hewlet Bell 7" monitor. I have a CRT so if I open my monitor it's bye bye me?
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Postby doormat » Mon Aug 01, 2005 7:36 pm

Yeah, pretty much. :lol:

You can open it, if you leave it unplugged for a LONG (I'm talking days, here, not hours) time, and make damn sure there's no charge, but I can't see the point. Any ajustment would be big-time technical: it's not like there'll be a little knob or anything. The CRT is a serious piece of kit, and not simple (or safe) to meddle with. You would be better off looking at getting it done by an expert. Or just get a second hand CRT out of the free-ads paper.
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Postby FTR123 » Wed Aug 03, 2005 2:10 am

I Understand that many people are afraid to open electronic stuff. especially a montior look. I need to know if is an LCD flat monitor or a normal monitor with a tube. you can tell if is wide. I worked in televisions. i had monitor problems and had to open them to fix them so don´t tell me what to do. If you don´t want to open your monitor i suggest you order another one.
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Postby Stewsburntmonkey » Wed Aug 03, 2005 2:53 am

He said it was a CRT. . .
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Postby Miah » Wed Aug 03, 2005 3:16 am

doormat wrote:No 110v is no problem.

25,000v, on the the other hand WILL KILL YOU.


Sorry, I haven't posted in so long, but I really need to laugh at you.

Haha. There, I'm better now.

Now the reason: for the most part, voltage has no place in the mention of whether the shock is deadly or not. It's the amps.

I've had a few hundred volts shot though my body before. It hurts, yes, but it wasn't fatal because the amps were at a minimum.

Likewise, you could be killed with a half a volt, if done the right way.

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