Prison Architect won't run on Steam

[jc1980]

Hi,

I have registered, but it won't let me view the Community Forum where I believe this post is supposed to go. Everytime I start the game on Steam (either the regular game or safe mode) I get the same message:

"Prison Architect.exe has stopped working. Windows is checking for a solution to the problem".

Then the game closes. I have read a bunch of posts, I have checked for my preference.txt file, re-installed the game several times, made a blank preference.txt file, updated Windows, updated my graphics card drivers to the latest version, checked the integrity of the game in steam...everything! I have posted my debug.txt below hoping for a fix.

Running Windows 10.


update-7c pc steam compiled 23:47:52, Jun 3 2016
Steam Breakpad Build Id: 3000703
Loading Preferences from C:\Users\Jonathan\AppData\Local/Introversion/Prison Architect/preferences.txt
BEGIN DataRegistry DUMP:
Screen
ScreenW [int] 0
ScreenH [int] 0
ScreenWindowed [bool] 0
ScreenHighDPI [bool] 0
ScreenMultiSampled [bool] 0
ScreenSuperSampled [bool] 0
Sound
SoundMixFrequency [int] 22050
SoundVolume [int] 255
SoundSwapStereo [bool] 0
SoundEnableDsp [bool] 1
RenderRooms [bool] 1
RecentMap [string]
FirstTime [bool] 0
AutoSaveTimer [int] 10
HardwareCompat [int] 0
LastKnownVersion [string] update-7c-pc-steam
FlashMobYear [int] 0
RegistrationShown [bool] 0
TimeLapseCamera [int] 0
TimeLapseInterval [int] 1
TimeLapseFPSNumerator [int] 24
TimeLapseFPSDenominator [int] 1
TimeLapseQuality [int] 63
Mods [string]
LastSubCheck [int] 0
UiScale [float] 1.00
EnabledVBOs [bool] 0
ForumId [int] 0
SteamUser [bool] 1
ClockType [int] 0
MotdId [string]
LoadCJKFonts [bool] 1
Language [string] english
END DataRegistry DUMP:
Suggested resolution : 1920 x 1080
WindowManager attempting to create window at 1920x1080 fullscreen
OpenGL Vendor : ATI Technologies Inc.
OpenGL Renderer : AMD Radeon (TM) R9 380 Series
OpenGL Version : 4.5.13431 Compatibility Profile Context 16.150.2211.0
OpenGL GLSL : 4.50
Windows 8.1 Per-monitor DPI reported: 96 x 96
Parsing archive main.dat...
Parsing archive at path 'main.dat'
DONE
Parsing archive sounds.dat...
Parsing archive at path 'sounds.dat'
DONE
Initialising SDL Audio:
Frequency: 22050
Format: 32784
Channels: 2
Samples: 512
Size of Stereo Sample: 4
SoundSystem started : 22050Hz x 64 sound channels (including 8 music channels)
Using Native Win32 Condition Variables
There are 0 mod sub directories
libpng version 1.4.7 - April 10, 2011
(Running with version 1.4.7)
OpenGL using glGenerateMipmaps to generate mipmaps.
Loading user sprite images for path: data/sprites.png
Failed to get sprites.png for data/sprites.png
Created FrameBuffer of size 64 x 64 in 0ms
Object spritebank composite took 1089ms
Warning: Loading a very high res image (2688x128)
Warning: mipmaps requested for non-power-of-two image (2688x128), will break on OpenGL ES
[SteamWrapper] SteamAPI is initialised.
[SteamAchievementsWrapper] Waiting for Steam Achievement service? Yes
[SteamInventoryWrapper::Init] Failed to get item definition array size
[SteamWorkshopWrapper::ListPublishedFiles] Listing published files from index 0
Parsing archive collectables.dat...
Parsing archive at path 'collectables.dat'
DONE
BiographyGenerator reading bios...
BiographyGenerator read 27 fornames, 235 surnames, 48 crimes
BiographyGenerator reading Names in the Game...
BiographyGenerator read 22910 Names in the Game (including 83 Faces in the game)
Requesting message-of-the-day...
Curl version libcurl/7.46.0
MessageQueue HTTPThread (30561D58) running.
Detected encoding UTF8 for file data/language/fullgame.txt
Loaded in 748 strings
Detected encoding UTF8 for file data/language/base-language.txt
Loaded in 3310 strings
Couldn't open unicode hyphenation file data/language/hyphenations.txt
Warning: Failed to load BMFont font data/fonts/verdana-bold.fnt
Warning: Failed to load BMFont font data/fonts/verdana-bold-outlined.fnt
Fonts loaded in 347ms
OpenGL Max texture Size 16384 x 16384 [192 tex units]
Multisampled Framebuffer support : yes
Supersampling support at screen res 1920 x 1080 : yes
Loading page 0 of bitmap font data/fonts/catalogue.fnt.
================
== NEW MAP ===
================
World Initialised to size 100 x 80 cells
MaterialLibrary reading from 'data/materials.txt'
DataRegistry Warning : Failed to match enum value 'Metal'
DataRegistry Warning : Failed to match enum value 'Metal'
ReformProgramManager reading from data/reform_programs.txt...
DataRegistry Warning : Failed to match enum value 'calming'
GridRoutingSystem(30576978) constructed.
Grid Navigation System initialised
GridRoutingSystem created Route Work-In-Progress and CellInfo (size 562Kb)
EscapeMap Initialised : 62Kb
Lightmap initialised in 0ms : 93Kb
Weathermap initialised in 0ms : 187Kb
Danger initialised : 62Kb
Patrol System Initialised : 218Kb
Gang System Initialised
Created FrameBuffer of size 512 x 512 in 0ms
Water System Initialised : 593Kb
PowerSystem initialised : 62Kb
Reading production.txt...
PolaroidSystem has 177 polaroids in the database
ScriptSystem initialised in 0ms
Parsing LUA script 'data/grants.lua'
ConstructionSystem reading from 'data/prefabs.txt'
ERROR : Failed to load job file 'data/jobs.txt'
Generating new world...
Create starting world done...
Saving Preferences to C:\Users\Jonathan\AppData\Local/Introversion/Prison Architect/preferences.txt
Save successful!
FoodSystem Recalculate took 0.0ms
[SteamAchievementsWrapper::OnUserStatsReceived] Got an OK from Steam achievements
[SteamWorkshopWrapper::OnListPublishedFiles] Starting subscribed files listing
[SteamWorkshopWrapper::ListSubscribedFiles] Listing published files from index 0
[SteamInventoryWrapper::Init] Getting list of item definition ids
[SteamInventoryWrapper::Init] Found 7 item definition ids
[SteamInventoryWrapper::Init] Finding properties for item id 1
[SteamInventoryWrapper::Init] Item 1 got property =
[SteamInventoryWrapper::Init] Finding properties for item id 100
[SteamInventoryWrapper::Init] Item 100 got property =
[SteamInventoryWrapper::Init] Finding properties for item id 101
[SteamInventoryWrapper::Init] Item 101 got property =
[SteamInventoryWrapper::Init] Finding properties for item id 102
[SteamInventoryWrapper::Init] Item 102 got property =
[SteamInventoryWrapper::Init] Finding properties for item id 103
[SteamInventoryWrapper::Init] Item 103 got property =
[SteamInventoryWrapper::Init] Finding properties for item id 104
[SteamInventoryWrapper::Init] Item 104 got property =
[SteamInventoryWrapper::Init] Finding properties for item id 105
[SteamInventoryWrapper::Init] Item 105 got property =
[SteamInventoryWrapper::OnSteamInventoryUpdate] Getting result items
[SteamInventoryWrapper::OnSteamInventoryUpdate] Found 0 result items
[SteamWorkshopWrapper::OnListSubscribedFiles] Getting file details
[SteamWorkshopWrapper::GetFileDetails] No more file details to get
WorldRenderer: vexCellTypes initialised in 1ms : 16000 triangles (vex,tex), 0.9 MBytes
ShaderOpenGL successfully compiled : LightMapNoColour
ShaderOpenGL successfully compiled : LightMap
WorldRenderer: vexCell2ndLayer initialised in 1ms : 16000 triangles (vex,tex), 0.9 MBytes
ShaderOpenGL successfully compiled : LightMapNoTexture
WorldRenderer: vexDetails initialised in 1ms : 16000 triangles (vex,tex,col), 1.1 MBytes
ShaderOpenGL successfully compiled : SunShadows
WorldRenderer: vexFowBlueprint initialised in 1ms : 16000 triangles (vex,tex), 0.9 MBytes
ShaderOpenGL successfully compiled : VisMap
Waited for prerender group to finish for 0.000001 seconds
Waited for prerender group to finish for 0.000002 seconds
Warning: mipmaps requested for non-power-of-two image (1000x1000), will break on OpenGL ES
Warning: mipmaps requested for non-power-of-two image (359x436), will break on OpenGL ES

[pankevely]

I, too, have this problem except I can run PA at least in Safe Mode. Bought it yesterday, Saturday, 2016-07-02, during Steam Summer Sale.

Don't know what else to contribute – it just crashes in Normal Mode every time just like jc1980 describes it. Tried to re-install the game, restarted Steam and PC. No help. Windows 10.

EDIT: Okay, as many have found out before me, it actually has a quite a simple solution – just update your drivers. It took my a while (I blame GeForce for that) but in the end a new download of GeForce Experience Centre (or something like that) did the trick. So yeah, guys – upload your drivers; that should do the trick. I did not even had to re-install the game or anything like that (though I've restarted the PC as a part of drivers installation).

[phot]

I have a similar problem, updated graphics drivers too, still won't work. Copied this from another thread. Why is this game having so many problems all of a sudden! I can't recommend this game to any one at this point.


Same problem! I can Launch in safe mode, but not in standard mode, its really ticking me off. No crash dump or anything, just this:

Code: Select all

Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   prison architect.exe
  Application Version:   0.0.0.0
  Application Timestamp:   57520937
  Fault Module Name:   prison architect.exe
  Fault Module Version:   0.0.0.0
  Fault Module Timestamp:   57520937
  Exception Code:   40000015
  Exception Offset:   003d797f
  OS Version:   6.1.7601.2.1.0.256.1
  Locale ID:   1033
  Additional Information 1:   52d0
  Additional Information 2:   52d0ef3718467e86364da85b4b0a95d1
  Additional Information 3:   f7dd
  Additional Information 4:   f7dd7befa3c08e78f468dc260e3ba110


and immediate afterwards this

Code: Select all

Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   prison architect.exe
  Application Version:   0.0.0.0
  Application Timestamp:   57520937
  Fault Module Name:   ntdll.dll
  Fault Module Version:   6.1.7601.23455
  Fault Module Timestamp:   573a5463
  Exception Code:   c0000005
  Exception Offset:   0001ea26
  OS Version:   6.1.7601.2.1.0.256.1
  Locale ID:   1033
  Additional Information 1:   8beb
  Additional Information 2:   8beb722fccd86b25b0a72f28d87a5408
  Additional Information 3:   8a00
  Additional Information 4:   8a00f60363dd1b04a76a5f447c32852c


and here is my log(which doesn't really correspond to the crash I think?)

Code: Select all

      update-7c pc steam compiled 23:48:26, Jun  3 2016
      Steam Breakpad Build Id: 3000703
      Loading Preferences from C:\Users\Name\AppData\Local/Introversion/Prison Architect/preferences.txt
      BEGIN DataRegistry DUMP:
         Screen
         ScreenW [int] 0
         ScreenH [int] 0
         ScreenWindowed [bool] 0
         ScreenHighDPI [bool] 0
         ScreenMultiSampled [bool] 0
         ScreenSuperSampled [bool] 0
         Sound
         SoundMixFrequency [int] 22050
         SoundVolume [int] 255
         SoundSwapStereo [bool] 0
         SoundEnableDsp [bool] 1
         RenderRooms [bool] 1
         RecentMap [string]
         FirstTime [bool] 0
         AutoSaveTimer [int] 10
         HardwareCompat [int] 0
         LastKnownVersion [string] update-7c-pc-steam
         FlashMobYear [int] 0
         RegistrationShown [bool] 1
         TimeLapseCamera [int] 0
         TimeLapseInterval [int] 1
         TimeLapseFPSNumerator [int] 24
         TimeLapseFPSDenominator [int] 1
         TimeLapseQuality [int] 63
         Mods [string]
         LastSubCheck [int] 0
         UiScale [float] 1.00
         EnabledVBOs [bool] 0
         ForumId [int] 0
         SteamUser [bool] 1
         ClockType [int] 0
         MotdId [string]
         LoadCJKFonts [bool] 1
         Language [string] english
      END DataRegistry DUMP:
      WindowManager attempting to create window at 1280x720 windowed
      OpenGL Vendor     : NVIDIA Corporation
      OpenGL Renderer   : GeForce GTX 970/PCIe/SSE2
      OpenGL Version    : 4.5.0 NVIDIA 368.69
      OpenGL GLSL       : 4.50 NVIDIA
      Windows 8 and earlier System DPI reported: 96 x 96
      Parsing archive main.dat...
        Parsing archive at path 'main.dat'
        DONE
      Parsing archive sounds.dat...
        Parsing archive at path 'sounds.dat'
        DONE
      Initialising SDL Audio:
        Frequency: 22050
        Format: 32784
        Channels: 2
        Samples: 512
        Size of Stereo Sample: 4
      SoundSystem started : 22050Hz x 64 sound channels (including 8 music channels)
      Using Native Win32 Condition Variables
       libpng version 1.4.7 - April 10, 2011
       (Running with version 1.4.7)
      OpenGL using glGenerateMipmaps to generate mipmaps.
      Loading user sprite images for path: data/sprites.png
      Failed to get sprites.png for data/sprites.png
      WARNING: Gfx chip does not support 4096x4096 textures (max size 16384) (or safe mode set). Scaling graphics down.
      Object spritebank composite took 971ms
      Warning: Loading a very high res image (2688x128)
      Warning: mipmaps requested for non-power-of-two image (2688x128), will break on OpenGL ES
      [SteamWrapper] SteamAPI is initialised.
      [SteamAchievementsWrapper] Waiting for Steam Achievement service? Yes
      [SteamInventoryWrapper::Init] Failed to get item definition array size
      [SteamWorkshopWrapper::ListPublishedFiles] Listing published files from index 0
      Parsing archive collectables.dat...
        Parsing archive at path 'collectables.dat'
        DONE
      BiographyGenerator reading bios...
      BiographyGenerator read 27 fornames, 235 surnames, 48 crimes
      BiographyGenerator reading Names in the Game...
      BiographyGenerator read 22910 Names in the Game (including 83 Faces in the game)
      Requesting message-of-the-day...
      Curl version libcurl/7.27.0
      MessageQueue HTTPThread (255F6C18) running.
      Detected encoding UTF8 for file data/language/fullgame.txt
      Loaded in 748 strings
      Detected encoding UTF8 for file data/language/base-language.txt
      Loaded in 3310 strings
      Couldn't open unicode hyphenation file data/language/hyphenations.txt
      Warning: Failed to load BMFont font data/fonts/verdana-bold.fnt
      Warning: Failed to load BMFont font data/fonts/verdana-bold-outlined.fnt
      Fonts loaded in 302ms
      Loading page 0 of bitmap font data/fonts/catalogue.fnt.
      ================
      ==  NEW MAP  ===
      ================
      World Initialised to size 100 x 80 cells
      MaterialLibrary reading from 'data/materials.txt'
      DataRegistry Warning : Failed to match enum value 'Metal'
      DataRegistry Warning : Failed to match enum value 'Metal'
      ReformProgramManager reading from data/reform_programs.txt...
      DataRegistry Warning : Failed to match enum value 'calming'
      GridRoutingSystem(1EE80620) constructed.
      Grid Navigation System initialised
      EscapeMap Initialised : 62Kb
      GridRoutingSystem created Route Work-In-Progress and CellInfo (size 562Kb)
      Lightmap initialised in 4ms : 93Kb
      Weathermap initialised in 0ms : 187Kb
      Danger initialised : 62Kb
      Patrol System Initialised : 218Kb
      Gang System Initialised
      Water System Initialised : 593Kb
      PowerSystem initialised : 62Kb
      Reading production.txt...
      PolaroidSystem has 177 polaroids in the database
      ScriptSystem initialised in 0ms
      Parsing LUA script 'data/grants.lua'
      ConstructionSystem reading from 'data/prefabs.txt'
      ERROR : Failed to load job file 'data/jobs.txt'
      Generating new world...
      Create starting world done...
      Saving Preferences to C:\Users\Name\AppData\Local/Introversion/Prison Architect/preferences.txt
      Save successful!
      FoodSystem Recalculate took 0.0ms
      [SteamAchievementsWrapper::OnUserStatsReceived] Got an OK from Steam achievements
      [SteamWorkshopWrapper::OnListPublishedFiles] Starting subscribed files listing
      [SteamWorkshopWrapper::ListSubscribedFiles] Listing published files from index 0
      [SteamInventoryWrapper::Init] Getting list of item definition ids
      [SteamInventoryWrapper::Init] Found 7 item definition ids
      [SteamInventoryWrapper::Init] Finding properties for item id 1
      [SteamInventoryWrapper::Init] Item 1 got property  =
      [SteamInventoryWrapper::Init] Finding properties for item id 100
      [SteamInventoryWrapper::Init] Item 100 got property  =
      [SteamInventoryWrapper::Init] Finding properties for item id 101
      [SteamInventoryWrapper::Init] Item 101 got property  =
      [SteamInventoryWrapper::Init] Finding properties for item id 102
      [SteamInventoryWrapper::Init] Item 102 got property  =
      [SteamInventoryWrapper::Init] Finding properties for item id 103
      [SteamInventoryWrapper::Init] Item 103 got property  =
      [SteamInventoryWrapper::Init] Finding properties for item id 104
      [SteamInventoryWrapper::Init] Item 104 got property  =
      [SteamInventoryWrapper::Init] Finding properties for item id 105
      [SteamInventoryWrapper::Init] Item 105 got property  =
      [SteamInventoryWrapper::OnSteamInventoryUpdate] Getting result items
      [SteamInventoryWrapper::OnSteamInventoryUpdate] Found 0 result items
      [SteamWorkshopWrapper::OnListSubscribedFiles] Getting file details
      [SteamWorkshopWrapper::GetFileDetails] No more file details to get
      WorldRenderer: vexCellTypes initialised in 1ms : 16000 triangles (vex,tex), 0.9 MBytes
      WorldRenderer: vexCell2ndLayer initialised in 1ms : 16000 triangles (vex,tex), 0.9 MBytes
      WorldRenderer: vexDetails initialised in 1ms : 16000 triangles (vex,tex,col), 1.1 MBytes
      WorldRenderer: vexFowBlueprint initialised in 1ms : 16000 triangles (vex,tex), 0.9 MBytes
      Waited for prerender group to finish for 0.000000 seconds
      Warning: mipmaps requested for non-power-of-two image (1000x1000), will break on OpenGL ES
      Warning: mipmaps requested for non-power-of-two image (359x436), will break on OpenGL ES
      Performance: Waited 0.000000 s or Update Thread to complete.
      SectorSystem check: There are 1 new sectors.
      LaundrySystem Recalculate took 0.0ms
      Performance: Waited 0.000001 s or Update Thread to complete.
      Performance: Waited 0.000001 s or Update Thread to complete.