Consistently crashing

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ouyin2000
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Consistently crashing

Postby ouyin2000 » Sun Nov 30, 2014 4:26 am

So ever since the A27 update, I've been having the same crashes. I've tried deleting everything and reinstalling via steam, but it doesn't work. I can get it to run in Safe mode though. This is what my crash looks like.

Image

Running Windows 8
ouyin2000
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Re: Consistently crashing

Postby ouyin2000 » Tue Dec 02, 2014 12:06 am

Any ideas? I've verified that my display driver is updated
ouyin2000
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Re: Consistently crashing

Postby ouyin2000 » Wed Dec 03, 2014 4:08 am

Uhhh....help?
Jailer
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Re: Consistently crashing

Postby Jailer » Wed Dec 03, 2014 9:28 am

Have you tried changing the graphics settings down and running it?
ouyin2000
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Re: Consistently crashing

Postby ouyin2000 » Wed Dec 03, 2014 11:27 pm

I would.... if I could get it to run long enough to change the graphics settings. At this rate it doesn't even load up long enough before it crashes.
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Re: Consistently crashing

Postby ouyin2000 » Fri Dec 19, 2014 7:46 am

Bumping this one. Game is currently absolutely unplayable. Updated to A28 and it's still a big fail.

I can get it to start in Safe Mode. Changed graphic settings to low, and disabled all mods just to be sure. Still fail.
RGeezy911
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Re: Consistently crashing

Postby RGeezy911 » Fri Dec 19, 2014 8:04 am

Did the game run fine before Alpha 27? Can you provide us with a debug.txt file? The file can be found at:
C:\Users\<User Name>\AppData\Local\Introversion\Prison Architect

It looks like a graphics issue to me.
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Re: Consistently crashing

Postby ouyin2000 » Fri Dec 19, 2014 6:35 pm

See now that's the kind of help I was looking for, thank you RGeezy. I reported it on Mantis with the debug file.

http://bugs.introversion.co.uk/view.php?id=7160
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Re: Consistently crashing

Postby RGeezy911 » Fri Dec 19, 2014 9:36 pm

Code: Select all

OpenGL Vendor     : ATI Technologies Inc.
OpenGL Renderer   : AMD Radeon HD 8500M Series
OpenGL Version    : 4.4.13084 Compatibility Profile Context 14.301.1001.0
OpenGL GLSL       : 4.40

I think your renderer is too weak, but I'm not sure.

This is a report on the HD 8550M, and it seems to struggle a lot with some older games:
http://www.notebookcheck.net/AMD-Radeon ... 267.0.html (Scroll down a bit to see game / fps reports)

Even though Prison Architect seems like a graphically simple game, it actually does use some resources from the GPU. So what I can suggest is to try updating your drivers to the latest version. Otherwise, you might need to upgrade your laptop.

Also, if you're able to play in Safe Mode, then it's probably an issue between your GPU and the in-game shader system.

Cheers!
ouyin2000
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Re: Consistently crashing

Postby ouyin2000 » Sun Dec 21, 2014 8:09 am

The confusing thing is that I have had zero problems running PA up until A27 was released.
RGeezy911
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Re: Consistently crashing

Postby RGeezy911 » Sun Dec 21, 2014 8:32 am

I think during A27 they made some changes to improve compatibility with some Intel Chip-sets. This may have led to some new issues with other renderers.

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