Introversion

Version Alpha 3. I played for a few hours just fine, i tried to alt tab to look something up and it crashed saying something about c+. Ive tried deleting the game (as far as i know it never actually installed on my computer)

ive tried Deleting the introversion folder C:\Users\user\AppData\Local\Introversion

But the crazy thing is, i dont have anthing after \user. There is no appdata.

I downloaded the game from the wiki site. Ive tried everything. When i double click the game, the screen goes black, then nothing. If i click it says the game has stopped responding. Please help. 30 dollars is a bit steep as is, but it would be bearable if i could at least play it.

AppData is actually a hidden folder. If you copy and paste this line into Start > Run it should work. Just replace the *USERNAME* bit with whatever your login username is for your pc.

C:\Users\*USERNAME*\AppData\Local\Introversion\Prison Architect

Once you are there, open up preferences.txt and remove the line thats called RecentMap. That should fix it, if not delete the whole folder and start a fresh.

your lucky you got to play at all. I get the black screen instantly EVERY TIME. And I've checked the appdata folder. There is literally nothing in there. Well nothing except a debug.txt that is blank.

Edit* after deleting the introversion folder from appdata and the files and reinstalling it, i still instantly crashed but this time i bothered to notice that the debug.txt is not actually blank but has about 3 lines made completely of spaces.

seiyaryu666:

Update your video driver from the manufacturer website if it ain't already done.

Care to post a dxdiag?

)'Start' windows button
2)'Run ...' or the search bar in Vista and up
3)Type 'dxdiag.exe' in the 'Open' textbox and press the 'Ok' button
4)Once the 'dxdiag.exe' dialog is up, click the 'Save All Information ...' button.
5)Choose a destination for the file (ie: your desktop) and a name for the file (ie: 'dxdiag_info.txt')
6)Post the content of the file in between [code][/code] tags to make it easily identifiable

@french frog
I did update the drivers and it still failed.

here is the dxdiag:

wow that's long

Thanks seiyaryu666.

It looks fine, without the debug.txt not easy to tell what is going on.

On the crash dialog do you get if it crash in "prison architect.exe" or in a .dll?

I'm not very familiar with the new AMD Fusion APUs, when you connect a discrete video card, does it disable the integrated video?

(I'm wondering if Prison Architect could be trying to run on your AMD APU but I doubt it since it's not showing up in the dxdiag report)

to put it simply there is no crash report. the computer locks up with a black screen and the only thing i can do is reset my computer. I've tried running the game in compatibility and as admin with 0 change in results. It really irritates me that this isn't working after spending about $30

and i don't know anything about the video cards either.

seiyaryu666: Have you tried to play Prison Architect Windowed?

Try updating your ATI/AMD video driver?? (On AMD website, "Find a Driver" on the top right corner, "Desktop Graphics", "Accelerated Processors (APU)", "A-Series APU", Windows 7 64 bits)

1) Find the preferences.txt located in the following directory:

HOWTO: Reporting a bug wrote:On Windows 7 or Vista: C:\Users\<username>\AppData\Local\Introversion\Prison Architect\
On Windows XP: C:\Documents and Settings\<username>\Local Settings\Application Data\Introversion\Prison Architect\
On Mac OS X: ~/Library/Application Support/Prison Architect

2) Open the preferences.txt file and modify the following lines:

(you can replace 1024 and 768 by any dimension you want)

i updated and got the same results.

and frog as i said before

And I've checked the appdata folder. There is literally nothing in there.

there is no preferences.txt in the folder all there is, is the blank debug.txt

Create one? But I guess it crash before even getting there.

creating the preferences got me a real debug response.

..\..\contrib\systemIV\lib\resource\bitmap.cpp
line number 860
ERROR in Directory::ReadPlainText : reader is NULL
WARNING in Image constructor : Failed to open file 'data/ui.png'

Redownload the game? The main.dat is corrupted?

@frenchfrog you are a patient and awesome dude (or dudette). Although that was the 3rd time i downloaded it, it worked this time. i guess third times the charm.

Excellent news!

Good teamwork, we solved this thanks to your determination.

I tried opeing the game and it said SDL.dll is missing. But when I open the WinRar folder there is a file called SDL.dll. And when I try to redownload it does the same thing.