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Posted: Wed Apr 17, 2013 4:28 am
by Evil Night
I'd suggest including your alpha key and possibly the email you use here. They should be able to search your alpha key.
Posted: Wed Apr 17, 2013 5:01 am
by syfpsy
Yeah, that should work. However, an official statement would be great.
Posted: Fri Apr 19, 2013 1:52 am
by TheSheriff
syfpsy wrote:Yeah, that should work. However, an official statement would be great.
Couldn't agree more. Discounting all possibilities for fraud, it would have to be an official requirement before I'd email it anywhere (pretty foreign practice to me, typically billing info suffices; though I do understand the cross-company issue). Just going to keep waiting until I get an email or staff forum reply.
Posted: Sat Apr 20, 2013 4:28 am
by syfpsy
TheSheriff wrote:Couldn't agree more. Discounting all possibilities for fraud, it would have to be an official requirement before I'd email it anywhere (pretty foreign practice to me, typically billing info suffices; though I do understand the cross-company issue). Just going to keep waiting until I get an email or staff forum reply.
I've found the official reply in the support page:
http://support.introversion.co.uk/custo ... gher-tier-
Posted: Fri May 31, 2013 4:00 am
by Dosedmonkey
What the fuck is the problem with paypal, it wants my photo ID and a bill with my name and address on for me to use my visa debit card for only $20USD, what the hell? I don't even have my name on the bills for this address, as you just use a code in Chile.
Last time I tried to use paypal two years ago they blocked me out of my account as well and spent 3 hours on the telephone. How come I never have this problem with any other secure pay website?!
Can I just transfer the money to a bank account please?
Posted: Wed Jun 05, 2013 9:37 pm
by Soviet_Guy
is there a chance you can make the Upgrade available directly on Steam Store?I do not own a card,but only a Virtual Wallet thus cannot do Donations but i do wish to purchase the Upgrade
Posted: Thu Jun 06, 2013 1:38 am
by Dosedmonkey
Soviet_Guy wrote:is there a chance you can make the Upgrade available directly on Steam Store?I do not own a card,but only a Virtual Wallet thus cannot do Donations but i do wish to purchase the Upgrade
This would make a lot of sense.
Posted: Thu Jun 27, 2013 8:33 am
by lukiono
How long does it take to upgrade?
a week ago i sent the email with all required data and nothing received yet...
Posted: Sun Jul 07, 2013 7:11 pm
by Sildaekar
Finally upgraded to the name in game tier...can't wait!

Posted: Thu Jul 11, 2013 12:42 am
by benpowerman
i upgrade too pay last night cannot wait to see my name
Posted: Sun Jul 14, 2013 6:57 pm
by Einherion
if steam has a sale on the name in the game feature, can i pay the discounted upgrade price using pay pal to upgrade my account?
Posted: Sun Jul 14, 2013 11:52 pm
by paktsardines
Probably not. Don't quote me though.
Posted: Mon Jul 15, 2013 9:43 pm
by Einherion
paktsardines wrote:Probably not. Don't quote me though.
ahem.
Posted: Mon Jul 15, 2013 10:38 pm
by paktsardines
Probably.
Posted: Sat Jul 20, 2013 6:26 pm
by Einherion
know where i can ask this question and get a real answer?