Mas Tnega wrote:You can't fault them for not fixing an issue marked crash/block/urgent/immediate when it's called "It crashed" has the details "It crashed" and the steps to reproduce are "Dunno; it just crashed", even if it does have debug logs.
I've looked at the unsolved highest priority and highest severity stuff. The majority of it is from the most recent version or contains words the effect of "It crashed". Not counting the duplicates, many of which weren't that important in the first place.
You should look again, despite it being a public free-for-all, there are currently a good number of high quality, replicatable bug reports on Mantis.
Yes, there is a lot of crap as well, but the mods are doing a great job of closing duplicates and insufficient detail issues. Since it's public, some of the submissions are actually feature requests rather than bug reports. I'd love to see the Mantis mods close down all of the feature requests as well as the dupes.
The Mantis system itself makes it quite pleasant to carry out these tasks, and I personally take great pleasure in seeing a bug list of 800+ turn into 400+ overnight, just from stripping out dupes and closing the ones that don't make any sense.
400 sounds like a lot, but many of those bugs which aren't technically dupes almost certainly share a common root cause. I'm working on categorising all the bugs now, and adding "tags" to the ones that are similar. As a start, I noticed a lot of the bugs were related to AI pathfinding, so I tagged all the ones I could see with the "Pathfinding" tag. If the devs improved the general pathfinding routines for staff and prisoners, about 20 bugs would be knocked off the list at the same time.
Having 20 separate reports about a related issue which they can view on a Mantis report by selecting the "Pathfinding" flag allows them to understand the issue in a much more managable way, and gives them a much clearer view than if it was just a big ranty forum post about general pathfinding issues, where everyone sticks their beak in, and it devolves into general arguing and trolling (like this thread has)
So although it says 400, they don't need to make a lot of changes to the game to get that down to under 100, they just need to get smart about which bugs take priority, and tagging similar/related bugs can help them to do that.
