Please post all bugs in our Mantis bug tracker, NOT here.

(previously 'DEVELOPER') Private forum for registered community members. To register, please visit www.prison-architect.com/register.

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Mark
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Please post all bugs in our Mantis bug tracker, NOT here.

Postby Mark » Fri Oct 05, 2012 4:29 pm

Right now we're not focussing on fixing bugs with PA and we're going to work on adding new systems and developing big areas of gameplay.  There will come a time when we need to work through a bug list and it's great that so many of you are finding and logging issues.  To keep these in a useful place we've installed the Mantis bug tracking system.  You'll need to use your forum id to access the service and then register for a mantis account before logging an issue.  For consistency, please use your forum login and password.

Please log all issues in mantis and copy any bugs you have logged in the forums into this new service.
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Hessen
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Postby Hessen » Fri Oct 05, 2012 4:33 pm

Not letting me log in using my forum details :)
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Mark
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Postby Mark » Fri Oct 05, 2012 4:38 pm

You may have to log in twice via your browser before you get to the Mantis login page where you create a new account.
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jelco
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Postby jelco » Fri Oct 05, 2012 4:43 pm

Just a clarification because it probably isn't obvious to everyone that there's two separate login systems at work here:

  1. Your browser gives you a login window. Log in using your forum details.
  2. Register a new account in Mantis.
  3. Log in to the webinterface presented by Mantis with these new details


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xander
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Postby xander » Fri Oct 05, 2012 5:11 pm

Excellent. Thanks, Mark and Chris.

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Mas Tnega
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Postby Mas Tnega » Fri Oct 05, 2012 8:27 pm

Problems:
Can't attach screenshots. Last time I checked, 1.9MB < 5000kB so I'm not uploading something above the limit.
Can't edit your own issues in any way.
Error caused by attaching a file will just tell you to go back and try again. Error page is basically a dead-end, but for the logo. Following those instructions causes you to double post issues by mistake.
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TNDGAlcatraz
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Postby TNDGAlcatraz » Sat Oct 06, 2012 12:45 am

So does this mean that the developer forum will now be for mods, suggestions, and or general discussion?
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Hessen
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Postby Hessen » Sat Oct 06, 2012 12:51 am

TNDGAlcatraz wrote:So does this mean that the developer forum will now be for mods, suggestions, and or general discussion?


Good point. Some clarification on what the General and Developer forums should be used for wouldn't go amiss.
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Postby Andersen » Sat Oct 06, 2012 1:42 am

Hi

I was trying to report an incident, and I got an "Application error #401". I went back, tried again with adding some more information, same error, tried again and another 401 error.
I then opened the page again, and noticed I had posted the bug three times.

I'm really sorry about that
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ElectricGlow
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Postby ElectricGlow » Sat Oct 06, 2012 3:26 am

Aw man, this is an lots of separate accounts! (Forums, Wiki, Mantis...)
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paktsardines
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Postby paktsardines » Sat Oct 06, 2012 5:42 am

Aw man, this is an lots of separate accounts! (Forums, Wiki, Mantis...)


Sometimes there's just no pleasing people. If multiple accounts is really an issue for you, just use the 'Remember password' option.
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Postby Forever_Lona » Sat Oct 06, 2012 5:50 am

Great stuff, will start using this straight away. Makes keeping track a hell of alot easier.
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Postby cullyn » Sat Oct 06, 2012 7:47 am

Looks good so far. Its awesome to see the known bugs in one space so when we do find something new we can be sure it hasn't been reported before.
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Chris
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Postby Chris » Sat Oct 06, 2012 8:28 am

The general thread is for public use, so you can discuss the basics there I you wish. But detailed discussion of features, updates, mods, requests etc should go in this forum.
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Postby Ayrix » Sat Oct 06, 2012 10:51 am

Mas Tnega wrote:Problems:
Can't attach screenshots. Last time I checked, 1.9MB < 5000kB so I'm not uploading something above the limit.
Can't edit your own issues in any way.
Error caused by attaching a file will just tell you to go back and try again. Error page is basically a dead-end, but for the logo. Following those instructions causes you to double post issues by mistake.

just triple posted, and I didn't even have to hit post for one of them. (the other error was attachment failing related)

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