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[Suggestion] Use a real bug tracker.

Posted: Wed Sep 26, 2012 11:41 pm
by methodmissing
Nuff said.

Posted: Thu Sep 27, 2012 3:48 am
by RMJ1984
Yeah that would probably be a lot easier for them and for us. then they can also easier get an overview over how urgent a particular issue is.

Posted: Thu Sep 27, 2012 10:03 am
by Illanair
I'm all for this - Not only would it potentially help to keep duplicates from happning (to an extent), it would also be easier to keep track of the progress of bugs.

Posted: Thu Sep 27, 2012 10:07 am
by gsuberland
+1.

Bugzilla or Trac would be my vote.

Posted: Thu Sep 27, 2012 12:42 pm
by hellohboy
+1

Posted: Thu Sep 27, 2012 12:54 pm
by Wasgood
how do I upvote you?
+1

Posted: Thu Sep 27, 2012 4:28 pm
by Pod
I agree. It would also serve to keep the bug reports serious, and stop all the LOL BUG SO FUNNY crap that spams up most of the threads.

Posted: Thu Sep 27, 2012 5:45 pm
by jelco
Please guys, this has been posted before. Use the search button!

Jelco

Posted: Thu Sep 27, 2012 5:58 pm
by SuperConductiveRabbi
Please guys, this has been posted before. Use the search button!


Sorry, jelco. If only we had a system designed around tracking issues and avoiding duplicate topics, this situation might've been avoided. Some kind of tracker or something. Insect tracker? Dunno, I'm sure someone smarter than me can figure it out. ;)

Posted: Thu Sep 27, 2012 7:02 pm
by Norton
I would like this too!

Posted: Thu Sep 27, 2012 7:15 pm
by kirrus
Mantis works well. Request tracker is good as well, if a bit of a pain to get set up.

Posted: Fri Sep 28, 2012 10:35 pm
by Nick Hu
I am also for this, I think it would benefit the team greatly.

Posted: Fri Sep 28, 2012 10:51 pm
by Lance_Lake
Agreed in full. Uploading my dxdiag every single time I write a bug report.. Bah.

Posted: Fri Sep 28, 2012 11:08 pm
by Mas Tnega
Illanair wrote:I'm all for this - Not only would it potentially help to keep duplicates from happning (to an extent),
I find that highly dubious. If you can't be arsed to check the forum, chances are you just can't be arsed to check. Just the fact that this thread exists proves that. It doesn't matter if you look for tracker or tracking, there's a result for both. The OP didn't do this.

it would also be easier to keep track of the progress of bugs.
Considering that it's only assumed that Chris does not maintain his own personal todo list, why do you need this?

Lance_Lake wrote:Agreed in full. Uploading my dxdiag every single time I write a bug report.. Bah.
Why would a bug tracker be better for referencing your dxdiag.txt than just writing down where you last uploaded it?

Posted: Fri Sep 28, 2012 11:14 pm
by Molano
Mas Tnega wrote:
Illanair wrote:I'm all for this - Not only would it potentially help to keep duplicates from happning (to an extent),
I find that highly dubious. If you can't be arsed to check the forum, chances are you just can't be arsed to check. Just the fact that this thread exists proves that. It doesn't matter if you look for tracker or tracking, there's a result for both. The OP didn't do this.

it would also be easier to keep track of the progress of bugs.
Considering that it's only assumed that Chris does not maintain his own personal todo list, why do you need this?

Lance_Lake wrote:Agreed in full. Uploading my dxdiag every single time I write a bug report.. Bah.
Why would a bug tracker be better for referencing your dxdiag.txt than just writing down where you last uploaded it?


I personally find it a lot easier to find bugs in a good tracker than in a forum. Also the developer can assign a status to a bug so that the users don't have to scan an entire thread for it.

There are plenty of reasons bug trackers work for a lot of companies and I won't go into them all here. I personally think introversion would benefit from using one immensely.