Crash on Start | Steam or Standalone | HumbleBundle

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atcen
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Crash on Start | Steam or Standalone | HumbleBundle

Postby atcen » Wed Sep 17, 2014 3:46 pm

i got PA from HumbleBundle
It always crash at start

Code: Select all

alpha-24c pc humble compiled 12:31:39, Aug 31 2014
Loading Preferences from C:\Users\atcen\AppData\Local/Introversion/Prison Architect/preferences.txt
BEGIN DataRegistry DUMP:
    Screen
    ScreenW [int] 0
    ScreenH [int] 0
    ScreenWindowed [bool] 0
    ScreenHighDPI [bool] 0
    ScreenMultiSampled [bool] 0
    ScreenSuperSampled [bool] 0
    Sound
    SoundMixFrequency [int] 22050
    SoundVolume [int] 255
    SoundSwapStereo [bool] 0
    SoundEnableDsp [bool] 1
    RenderRooms [bool] 1
    RecentMap [string]
    FirstTime [bool] 1
    AutoSaveTimer [int] 10
    HardwareCompat [int] 0
    LastKnownVersion [string] none
    RegistrationShown [bool] 0
    TimeLapseCamera [int] 0
    TimeLapseInterval [int] 1
    TimeLapseFPSNumerator [int] 24
    TimeLapseFPSDenominator [int] 1
    TimeLapseQuality [int] 63
    Mods [string]
    LastSubCheck [int] 0
    UiScale [float] 1.00
    ForumId [int] 0
    SteamUser [bool] 0
END DataRegistry DUMP:
Suggested resolution : 1920 x 1080


win 7 64
amd fx4100
8gb ram
nvidia 750 ti

everything up to date, no overclocking

PA wont create a prefences.txt so i created an empty one.
i already testet to fill it with data but it doesent work.

i already deletet everthing, tried start as admin, etc

there is nothing in ...\AppData\Local\Introversion\Prison Architect exept the debug and preference textfiles
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knoest26
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Re: Crash on Start | Steam or Standalone | HumbleBundle

Postby knoest26 » Wed Sep 17, 2014 4:16 pm

is that everything the debug has?
atcen
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Re: Crash on Start | Steam or Standalone | HumbleBundle

Postby atcen » Wed Sep 17, 2014 4:39 pm

yes
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knoest26
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Re: Crash on Start | Steam or Standalone | HumbleBundle

Postby knoest26 » Wed Sep 17, 2014 6:50 pm

Right, difficult one then.

Have you tried a clean install?
Have you downloaded the game from the introversion site or the humble site?
Does the game display any information while crashing?
Did you monitor your PC specs while starting to see whether something maxes?
Is there a report available in the game directory (where the game was downloaded to)?
Have you tried deleting your preferences.txt file?
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Re: Crash on Start | Steam or Standalone | HumbleBundle

Postby learn_more » Thu Sep 18, 2014 8:59 am

you can try to create a minidump with ProcDump from sysinternals ( http://technet.microsoft.com/en-us/sysi ... s/dd996900 )

procdump -mp -e "Prison Architect.exe"
atcen
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Re: Crash on Start | Steam or Standalone | HumbleBundle

Postby atcen » Thu Sep 18, 2014 8:36 pm

@knoest26

Have you tried a clean install?

yes, steam and standalone
Have you downloaded the game from the introversion site or the humble site?

yes and yes :) i tried both, also no older version works
Does the game display any information while crashing?

blackscreen and windows alert "programm has crashed"
Image
Did you monitor your PC specs while starting to see whether something maxes?

no, i dont monitor.
Is there a report available in the game directory (where the game was downloaded to)?

no.
main.dat
PA.exe
SDL.dll
sounds.dat

steam additonal
steam_api.dll
steam_appid.txt
Have you tried deleting your preferences.txt file?

yes, PA wont create one. was my first problem
alpha-24c pc humble compiled 12:31:39, Aug 31 2014
Loading Preferences from C:\Users\atcen\AppData\Local/Introversion/Prison Architect/preferences.txt
Failed to find C:\Users\atcen\AppData\Local/Introversion/Prison Architect/preferences.txt
Suggested resolution : 1920 x 1080



i really love this game, played it on my macbook last evening :) but it would be great to get it working on my windows pc. my macbook is only for work
--------------------------------------------

@learn_more

Code: Select all

ProcDump v7.1 - Writes process dump files
Copyright (C) 2009-2014 Mark Russinovich
Sysinternals - www.sysinternals.com
With contributions from Andrew Richards

Process:               Prison Architect.exe (2280)
CPU threshold:         n/a
Performance counter:   n/a
Commit threshold:      n/a
Threshold seconds:     10
Hung window check:     Disabled
Log debug strings:     Disabled
Exception monitor:     Unhandled
Exception filter:      *
Terminate monitor:     Disabled
Cloning type:          Disabled
Concurrent limit:      n/a
Avoid outage:          n/a
Number of dumps:       1
Dump folder:           c:\Program Files (x86)\Steam\SteamApps\common\Prison Arch
itect\
Dump filename/mask:    PROCESSNAME_YYMMDD_HHMMSS


Press Ctrl-C to end monitoring without terminating the process.

[21:14:51] Exception: C0000096.PRIV_INSTRUCTION
[21:14:51] Unhandled: C0000096.PRIV_INSTRUCTION
[21:14:51] Dump 1 initiated: c:\Program Files (x86)\Steam\SteamApps\common\Priso
n Architect\Prison Architect.exe_140918_211451.dmp
[21:14:52] Dump 1 complete: 51 MB written in 1.6 seconds
[21:14:53] Dump count reached.


Dumpfile
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Re: Crash on Start | Steam or Standalone | HumbleBundle

Postby learn_more » Thu Sep 18, 2014 10:18 pm

i think the devs hardly ever check the forum, so i suggest you to make an issue on mantis and attach this to it :)

edit:

i see it crashes in nvogl32.dll,

that is a video driver dll, did you try updating to the latest video driver?
atcen
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Re: Crash on Start | Steam or Standalone | HumbleBundle

Postby atcen » Fri Sep 19, 2014 12:45 am

i got the latest driver...
atcen
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Re: Crash on Start | Steam or Standalone | HumbleBundle

Postby atcen » Fri Sep 19, 2014 5:57 pm

today there was a nvidia update.
now it works :D

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