[NEW USERS, READ FIRST] This is NOT the Alpha forum!

General chit-chat and minor questions about just about anything

Moderator: NBJeff

User avatar
jelco
level5
level5
Posts: 6018
Joined: Sat Feb 18, 2006 7:45 am
Location: Cygnus X-1
Contact:

[NEW USERS, READ FIRST] This is NOT the Alpha forum!

Postby jelco » Thu Sep 27, 2012 5:50 pm

In an attempt to keep the forums organized, I would like to remind everyone participating in the Prison Architect Alpha that any Alpha-specific questions, bug reports etc. should go in the Developer subforum, not here in the General subforum. You are of course free to share screenshots etc. over here if you feel like it, but bug reports do not belong here.

Additionally, please use the Search button before creating a new topic. With the alpha progressing the chance becomes greater that anything you run into has been noticed and posted about before. Instead of creating a new topic, please post in an existing topic (in the Developer forum).

Thanks! :)

Jelco
Last edited by RGeezy911 on Wed Jul 09, 2014 12:16 am, edited 3 times in total.
Reason: Edited topic title in an attempt to catch the eye's of new users.
Bahger
level1
level1
Posts: 43
Joined: Thu Jan 07, 2010 10:14 pm
Location: United States
Contact:

Postby Bahger » Thu Sep 27, 2012 7:01 pm

I bought the Alpha yesterday but cannot access the Wiki or the official Alpha forums because of some apparently impenetrable glitch involving access codes. Any update on that? I bought the Alpha not just to play it but to be part of the conversation.
User avatar
jelco
level5
level5
Posts: 6018
Joined: Sat Feb 18, 2006 7:45 am
Location: Cygnus X-1
Contact:

Postby jelco » Thu Sep 27, 2012 7:06 pm

There appear to be some issues with some new keys at the moment, see also this topic. I'm afraid I can't help you with that - you'll have to wait for IV to fix these issues and/or contact them using the website.

Jelco
"The ships hung in the sky much the same way that bricks don't."
- Douglas Adams
Brackhar
level0
Posts: 4
Joined: Thu Sep 27, 2012 7:05 pm
Location: United States

Postby Brackhar » Thu Sep 27, 2012 7:07 pm

Yeah, how *do* we access these secret alpha forums? I'm not even sure where I would put my access key in the first place.
User avatar
jelco
level5
level5
Posts: 6018
Joined: Sat Feb 18, 2006 7:45 am
Location: Cygnus X-1
Contact:

Postby jelco » Thu Sep 27, 2012 7:10 pm

On the page with download links sent in your order confirmation e-mail you'll find a PDF that includes instructions. You can go here and enter your alpha key along with your forum login details.

Jelco
"The ships hung in the sky much the same way that bricks don't."

- Douglas Adams
maxwellmurder
level0
Posts: 2
Joined: Thu Sep 27, 2012 4:03 am

Postby maxwellmurder » Thu Sep 27, 2012 9:31 pm

I never received the key in the email... the email states "contact merchant for licence."

I have tried to get help with both the PA site "contact us" app as well as emailing support@introversion.co.uk. However, I have not received any reply.
Rkiver
level5
level5
Posts: 6403
Joined: Tue Oct 01, 2002 10:39 am
Location: Dublin, Ireland

Postby Rkiver » Sat Sep 29, 2012 6:03 pm

Hells yes for a new IV game!
Uplink help: Read the FAQ
xenxander
level1
level1
Posts: 44
Joined: Wed Oct 03, 2012 9:01 pm
Location: U.S.
Contact:

Postby xenxander » Thu Oct 04, 2012 3:26 am

So where exactly is the developer's subforum? I don't see any forum other than this one under the "Prison Architect" tab.

Edit:
Also where do I use my license key? I got it in my email but don't know where/when to use it, as I can play the game without using it anywhere.
Illanair
level3
level3
Posts: 270
Joined: Tue Jan 11, 2011 8:43 pm
Location: Denmark

Postby Illanair » Thu Oct 04, 2012 5:40 am

xenxander wrote:So where exactly is the developer's subforum? I don't see any forum other than this one under the "Prison Architect" tab.

Edit:
Also where do I use my license key? I got it in my email but don't know where/when to use it, as I can play the game without using it anywhere.


It's hidden away until you follow the instructions in the order you received.

1. Find your email - click the download link.
2. Find the PAbasegame.pdf file (it should also have a long serial key in the filename)
3. Open it and follow the instructions.
4. Enjoy the developer subforum for discussion of the alpha builds - general is not for that.
xenxander
level1
level1
Posts: 44
Joined: Wed Oct 03, 2012 9:01 pm
Location: U.S.
Contact:

Postby xenxander » Thu Oct 04, 2012 1:48 pm

Illanair wrote:
xenxander wrote:So where exactly is the developer's subforum? I don't see any forum other than this one under the "Prison Architect" tab.

Edit:
Also where do I use my license key? I got it in my email but don't know where/when to use it, as I can play the game without using it anywhere.


It's hidden away until you follow the instructions in the order you received.

1. Find your email - click the download link.
2. Find the PAbasegame.pdf file (it should also have a long serial key in the filename)
3. Open it and follow the instructions.
4. Enjoy the developer subforum for discussion of the alpha builds - general is not for that.


I found the PDF. The issue was, the last link led me to a blank page so I thought it was dead (the forum)

It seems the forum might have merely 'been down' for a few moments, because trying it now - it works fine.
I suppose I was looking for some verification that the forum was indeed up someplace ^-^;
dotorg
level0
Posts: 6
Joined: Sat Nov 24, 2012 8:00 pm

Postby dotorg » Thu Nov 29, 2012 12:40 am

I can't get the registration system to accept my key. It doesn't match the mask provided and when I delete the last character to make it fit the mask, it won't validate.

Frustrating.
Mas Tnega
level5
level5
Posts: 7898
Joined: Sat Mar 02, 2002 11:54 pm
Location: Edinburgh
Contact:

Postby Mas Tnega » Thu Nov 29, 2012 1:19 am

You are saying you received an e-mail from noreply@digitaldeliveryapp.com, in which it read something like:

Hi [Subject Name Here],

Thanks for purchasing 1-PA-30-BasePack [or whatever]. Your transaction ID is #[ten-digit number] and your payment has now cleared. In order to use this software you will require the following license keys:
1-PA-30-BasePack: XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXX


Except the key was nothing like that at all?

Or that you received one from the same address reading:

Hi [Subject Name Here],

Thanks for purchasing [Whatever tier it was]. Your transaction ID is #[ten-digit number] and your payment has now cleared.

You can download your purchase from [Download link] Please note this is a timed link that will expire at [About ten years into the future]

Regards,

Digital Delivery Robot


Followed the link and did not find a PDF link titled "1-PA-30-BasePack [Licence key: XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXX]"?
Greatcamo
level0
Posts: 1
Joined: Thu Oct 11, 2012 2:43 am

New PC

Postby Greatcamo » Thu Jan 24, 2013 6:25 am

I wiped my old PC and got a new one, but I forgot to grab the Prison Architect file, my code, or the link to the forum, any help?
Evil Night
level1
level1
Posts: 39
Joined: Sat Nov 10, 2012 7:50 am
Location: Ipswich, QLD, Australia

Postby Evil Night » Thu Jan 24, 2013 6:31 am

Use your forum login details at http://www.prison-architect.com/builds.html to download the files.
JFSOCC
level2
level2
Posts: 120
Joined: Wed Dec 12, 2001 8:47 pm

Postby JFSOCC » Sat Mar 09, 2013 3:59 pm

I've backed Prison Architect, and have access to the alpha, I'm however willing to wait for a finished game. Is it still possible to post suggestions and ideas on the alpha forums? I'm sorry I've already posted one here and commented on another one here. Maybe they should be moved to the alpha forums, I don't know.
Always willing to help.

Return to “General”

Who is online

Users browsing this forum: No registered users and 4 guests