Bug subforum?

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maxgee
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Bug subforum?

Postby maxgee » Thu Sep 27, 2012 6:47 am

Can we expect a subforum for bug reporting? I've been playing for a few hours and have found a slew of them.
Ada
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Postby Ada » Thu Sep 27, 2012 6:53 am

Try the developer forum if you bought the alpha. That is where bug reporting is done right now.
hotmachina
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Postby hotmachina » Thu Sep 27, 2012 8:44 am

Just got a nice but slightly jarring message from an admin saying "please use forum X to do Y" which is understandable but not actually what was written in teh "report a bug" sticky. :roll:

Also you cant respond to a PM until you have made 1 post, except I have made many more than that and it still doesn't work.
thisisgil
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Postby thisisgil » Thu Sep 27, 2012 9:22 am

Ada wrote:Try the developer forum if you bought the alpha. That is where bug reporting is done right now.


Half of us can't even access that forum because of the issue with the codes. The process where you registered your code also unlocked the forums, and if you had a faulty code you were unable to complete this process.

Introversion quick fixed it by making the game available to download from the "here is your key" page, but the process to register for forums etc is still broken, meaning that we need an intermediate area to report bugs.
motoryogurt
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Postby motoryogurt » Thu Sep 27, 2012 3:33 pm

thisisgil wrote:
Ada wrote:Try the developer forum if you bought the alpha. That is where bug reporting is done right now.


Half of us can't even access that forum because of the issue with the codes. The process where you registered your code also unlocked the forums, and if you had a faulty code you were unable to complete this process.

Introversion quick fixed it by making the game available to download from the "here is your key" page, but the process to register for forums etc is still broken, meaning that we need an intermediate area to report bugs.


Actually the process to reg for that forum was reported as fixed, and worked just fine when I tried it.
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Postby superspeck » Thu Sep 27, 2012 5:21 pm

I posted a bug last night, but it was either deleted or moved to a forum I can't access because I can't even start the game to register the code. *sigh*

I'd appreciate an email back from an admin/support on this issue ... not sure how to go about getting that, though.
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Postby jelco » Thu Sep 27, 2012 5:52 pm

hotmachina wrote:Just got a nice but slightly jarring message from an admin saying "please use forum X to do Y" which is understandable but not actually what was written in teh "report a bug" sticky. :roll:

Considering the Report a Bug sticky is in the actual Developer subforum, that should be obvious. ;)

Jelco
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Pinus Strobus
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Postby Pinus Strobus » Thu Sep 27, 2012 6:02 pm

I downloaded, installed and ran the game just fine, but the PA wiki (which is the developer forum?) won't accept my s/n and p/w from this forum. How do I access the developer forum?
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Postby jonny109 » Thu Sep 27, 2012 6:58 pm

I to cannot access the developer subforum fourm because when I purched the game I did not recieve a key only a message saying contact merchant for license. Can anybody help??
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jelco
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Postby jelco » Thu Sep 27, 2012 7:00 pm

You can only be given access to the Developer subforum by entering your key on the page linked when you purchased the game. If that doesn't work, you'll have to wait for a status update from IV and/or contact them directly using this page.

Jelco
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Pinus Strobus
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Postby Pinus Strobus » Thu Sep 27, 2012 9:04 pm

Fixed my problems accessing the developer subforum and wiki, thanks for the help y'all!
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Postby maxwellmurder » Thu Sep 27, 2012 9:54 pm

I never got an alpha key with my email... just says "contact merchant for licence." Is anyone else having this issue? I have attempted to contact IV support but have not received any reply.

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