Problems activating your key?

General chit-chat and minor questions about just about anything

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BoD
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Postby BoD » Tue Jul 09, 2013 3:27 am

Hey

I purchased the game a month or so ago

The key doesn't want to activate for me on steam.

Direct download works fine, and yes i do know that i was given a non steam key, and a steam key.

The steam key isn't working.

Thanks
scoe
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Postby scoe » Mon Aug 19, 2013 9:33 am

Hey,

So I grabbed the game after it was a HumbleBundle last week, added the steam key and downloaded the game.

Steam now pops up with a message saying (something like) "You will need to enter the following key into the game when prompted: xxxx".

I've seen no such prompt, game is working fine, just wondering if I'm missing something, or if I only need the key when downloading the game outside of Steam?

Thanks,
Scoe
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MAdMaN
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Postby MAdMaN » Mon Aug 19, 2013 9:57 am

scoe wrote:Hey,

So I grabbed the game after it was a HumbleBundle last week, added the steam key and downloaded the game.

Steam now pops up with a message saying (something like) "You will need to enter the following key into the game when prompted: xxxx".

I've seen no such prompt, game is working fine, just wondering if I'm missing something, or if I only need the key when downloading the game outside of Steam?

Thanks,
Scoe

The key is for activating your account to get access to the Developer forum, wiki and bug tracker.
scoe
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Postby scoe » Mon Aug 19, 2013 5:16 pm

Ah ok that makes sense. Thanks MAdMaN
KilSetY
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Postby KilSetY » Fri Aug 23, 2013 10:19 pm

What if we've submitted a key but never got an email about our purchase..?

(I'm having this issue) How can I download it now..
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MAdMaN
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Postby MAdMaN » Fri Aug 23, 2013 10:24 pm

KilSetY wrote:What if we've submitted a key but never got an email about our purchase..?

(I'm having this issue) How can I download it now..

http://support.introversion.co.uk/
RougeCupcake
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Postby RougeCupcake » Mon Sep 02, 2013 5:45 am

Bought game off Steam and gives me a CD Key and tells me to enter it but I don't know where?
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MAdMaN
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Postby MAdMaN » Mon Sep 02, 2013 8:52 am

RougeCupcake wrote:Bought game off Steam and gives me a CD Key and tells me to enter it but I don't know where?

http://support.introversion.co.uk/custo ... ur-account
bigmin
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Re: Problems activating your key?

Postby bigmin » Sun Sep 08, 2013 10:04 am

Hi,
I got the same problem.
I activated the game on steam and played already a few months. But there is no CD Key for registering in the developer forum. I do a right-click on Prison Architect but it doesn't show up. Even when I start the game there is no pop up message.
What am I doing wrong?
Thanks!
fitz87
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Re:

Postby fitz87 » Thu May 01, 2014 4:24 pm

Malorn wrote:The key is your cd-key, which can be accessed by right clicking on the game in the steam browser and selected 'view CD key'. You then need to follow the steps listed at http://support.introversion.co.uk/customer/portal/articles/871540-how-to-activate-your-account.


Thanks. This has relieved my headach when I launsch my game in steam and get the "here is your register code" message.

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