Problems activating your key?
Moderator: NBJeff
- frenchfrog
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- Joined: Sun Sep 22, 2002 7:11 pm
- Location: Quebec
PRISON ARCHITECT
Can you just tell me how to activate my account please?
- frenchfrog
- level5
- Posts: 2572
- Joined: Sun Sep 22, 2002 7:11 pm
- Location: Quebec
Oranite wrote:Step 1: Register an account for the IV forums.
Step 2: Pay for a copy of the Alpha Build of Prison Architect(PA)
Step 3: After you have paid for PA, you should have received a confirmation email with an Alpha account License Key.
Step 4: Go to http://www.prison-architect.com/register
Step 5: Register your IV forum account with your Alpha account License Key.
Step 6: You will then be redirected to a page that indicates whether or not you have successfully registered.
Step 7: Once successfully registered you may now login to the wiki via http://www.prison-architect.com/wiki
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- frenchfrog
- level5
- Posts: 2572
- Joined: Sun Sep 22, 2002 7:11 pm
- Location: Quebec
I guess you verified that the payment have gone through?
That the email is not in your junk?
Have you contacted Introversion Support directly?
That the email is not in your junk?
Have you contacted Introversion Support directly?
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Yep, although I paid by card not PayPal . After payment a screen with 3 downloads came up 1 was the pdf file, the other two the games for pc or mac. The pdf had the key in the name but i didnt note it down becasue I thought it would be in the file. Now I can't get back to it at all and I'm not sure if i'm even meant to be expecting an email now since that may have been my only chance to get my key :/ well without repurchasing the game
as frenchfrog said, contact IV.ZorkianTroll wrote:Yep, although I paid by card not PayPal . After payment a screen with 3 downloads came up 1 was the pdf file, the other two the games for pc or mac. The pdf had the key in the name but i didnt note it down becasue I thought it would be in the file. Now I can't get back to it at all and I'm not sure if i'm even meant to be expecting an email now since that may have been my only chance to get my key :/ well without repurchasing the game
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- level0
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- Joined: Fri Jan 11, 2013 8:56 pm
- frenchfrog
- level5
- Posts: 2572
- Joined: Sun Sep 22, 2002 7:11 pm
- Location: Quebec
nickb: You did the right thing, contacting Introversion support directly for these kind of issues is the best way to process. You can still play Prison Architect Alphas while waiting for the issue to be solved. When new Alphas are release, you'll be able to download them from the same link you received when you purchased the game.
frenchfrog wrote:nickb: You did the right thing, contacting Introversion support directly for these kind of issues is the best way to process. You can still play Prison Architect Alphas while waiting for the issue to be solved. When new Alphas are release, you'll be able to download them from the same link you received when you purchased the game.
How long should it roughly take to get a response? I know i can play already, but the link being limited to 50 downloads kinda bugs me. I know it's a lot, but still. I would prefer to have proper access via the wiki
- frenchfrog
- level5
- Posts: 2572
- Joined: Sun Sep 22, 2002 7:11 pm
- Location: Quebec
Read the instructions.
First you need to register to the board. You have done that since you can write here.
Then you need toregister at the board with the Alpha Key you got, by that way confirming you are Alpha Tester.
After that, you are able to download the game from the site and access the wiki.
Before doing that you are only able to download via the link you got via email and are neither able to access the wiki nor the developers board. Boths steps are not needed for the game but highly advised.
First you need to register to the board. You have done that since you can write here.
Then you need toregister at the board with the Alpha Key you got, by that way confirming you are Alpha Tester.
After that, you are able to download the game from the site and access the wiki.
Before doing that you are only able to download via the link you got via email and are neither able to access the wiki nor the developers board. Boths steps are not needed for the game but highly advised.
BL4DE wrote:Read the instructions.
First you need to register to the board. You have done that since you can write here.
Then you need toregister at the board with the Alpha Key you got, by that way confirming you are Alpha Tester.
After that, you are able to download the game from the site and access the wiki.
Before doing that you are only able to download via the link you got via email and are neither able to access the wiki nor the developers board. Boths steps are not needed for the game but highly advised.
thanks.
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