Problem with your paypal account cant buy uplink![URGENT!]

[Toilet-Duck]

Just thought you should know I tried purchasing Uplink from your website a few minutes ago filled out all my details and clicked to go to paypal filled out my username and password, clicked pay but it said there was a problem with your paypal address. So I couldnt pay .

Any ideas when this is getting fixed?

Cheers!

[Shwart!!]

Urgent?

Your post doesn't exactly sound urgent.

Shwart!!

[Toilet-Duck]

lol well it is if I cant buy uplink!

[Montyphy]

1) Did you enter you details correctly?
2) Did you try more than once?
3) Did you make sure that you have the funds available for the transaction?

[Toilet-Duck]

1) Did you enter you details correctly?
2) Did you try more than once?
3) Did you make sure that you have the funds available for the transaction?

Paypal said there was a problem with the sellers account and that it couldnt accept funds, all my details were correct and I have more than enough funds in the account.

Ive tried twice now.

[Shwart!!]

Chances are, it's user error. This would probably have come up by now if IV had a problem with their Paypal address-bear in mind, quite a few people have purchased Uplink from there, and the same address probably goes for Darwinia and Defcon.

Shwart!!

[Toilet-Duck]

Tried 3 times now still not working, this is the message I get from paypal:

We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller. Please contact the seller to resolve the problem. If this payment is for an eBay listing, you can contact the seller via the "Ask Seller a Question" link on the listing page. When you have the correct email address, payment can be made at www.paypal.com.

[NeoThermic]

I've let the relevant people know, so it should be solved soon

NeoThermic

[Toilet-Duck]

n1 thanks Neo, please let me know when it's sorted so I can order uplink again .

[Tom]

I don't get this - we've not changed anything, but you're not the only person who's had trouble with it. Please can you try again - I think paypal had some indigestion the other day.

Thanks,

Tom.

[Lastof]

I've come across people complaining about this at a few other places in the last couple of days. One of them received the following message from whoever they were making a purchase with.

Intermittent Paypal Issues
Currently we have been advised by Paypal regarding an issue with their system reporting an invalid email address. They have advised they are working on a resolution and should resolve as soon as possible. This is only affecting some transactions but not all and is intermittent. We will update as soon as Paypal advises they have rectified the problem. We sincerely thank you for your patience and understanding regarding this matter.

So, that confirms it's at paypal's end.