Problem with your paypal account cant buy uplink![URGENT!]

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Toilet-Duck
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Problem with your paypal account cant buy uplink![URGENT!]

Postby Toilet-Duck » Sun Jan 14, 2007 11:02 pm

Just thought you should know I tried purchasing Uplink from your website a few minutes ago filled out all my details and clicked to go to paypal filled out my username and password, clicked pay but it said there was a problem with your paypal address. So I couldnt pay :cry: .

Any ideas when this is getting fixed?

Cheers!
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Shwart!!
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Postby Shwart!! » Sun Jan 14, 2007 11:32 pm

Urgent?

Your post doesn't exactly sound urgent.

Shwart!!
Toilet-Duck
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Postby Toilet-Duck » Sun Jan 14, 2007 11:40 pm

lol well it is if I cant buy uplink!
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Montyphy
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Postby Montyphy » Sun Jan 14, 2007 11:54 pm

1) Did you enter you details correctly?
2) Did you try more than once?
3) Did you make sure that you have the funds available for the transaction?
Uplink help: Check out the Guide or FAQ.
Latest Uplink patch is v1.55.
Toilet-Duck
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Postby Toilet-Duck » Sun Jan 14, 2007 11:56 pm

Montyphy wrote:1) Did you enter you details correctly?
2) Did you try more than once?
3) Did you make sure that you have the funds available for the transaction?


Paypal said there was a problem with the sellers account and that it couldnt accept funds, all my details were correct and I have more than enough funds in the account.

Ive tried twice now.
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Shwart!!
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Postby Shwart!! » Sun Jan 14, 2007 11:57 pm

Chances are, it's user error. This would probably have come up by now if IV had a problem with their Paypal address-bear in mind, quite a few people have purchased Uplink from there, and the same address probably goes for Darwinia and Defcon.

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Postby Toilet-Duck » Mon Jan 15, 2007 12:35 am

Tried 3 times now still not working, this is the message I get from paypal:

We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller. Please contact the seller to resolve the problem. If this payment is for an eBay listing, you can contact the seller via the "Ask Seller a Question" link on the listing page. When you have the correct email address, payment can be made at www.paypal.com.
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NeoThermic
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Postby NeoThermic » Mon Jan 15, 2007 12:38 am

I've let the relevant people know, so it should be solved soon :)

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Postby Toilet-Duck » Mon Jan 15, 2007 1:12 am

n1 thanks Neo, please let me know when it's sorted so I can order uplink again 8) .
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Tom
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Postby Tom » Wed Jan 17, 2007 11:57 am

I don't get this - we've not changed anything, but you're not the only person who's had trouble with it. Please can you try again - I think paypal had some indigestion the other day.

Thanks,

Tom.
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Postby Lastof » Wed Jan 17, 2007 2:19 pm

I've come across people complaining about this at a few other places in the last couple of days. One of them received the following message from whoever they were making a purchase with.

Intermittent Paypal Issues
Currently we have been advised by Paypal regarding an issue with their system reporting an invalid email address. They have advised they are working on a resolution and should resolve as soon as possible. This is only affecting some transactions but not all and is intermittent. We will update as soon as Paypal advises they have rectified the problem. We sincerely thank you for your patience and understanding regarding this matter.


So, that confirms it's at paypal's end.

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