Search found 22 matches

by Urigella
Sat Mar 23, 2013 12:18 pm
Forum: Community Members
Topic: Lag in Alpha 8
Replies: 17
Views: 740

I used to get this problem with alpha 6, but it disappeared with alpha 7. Back in alpha 6 whenever it happened I could pause them game, unpause and then it returned to normal. I'm sure it'll get sorted out asap.
by Urigella
Sat Mar 23, 2013 12:13 pm
Forum: General
Topic: 'Name in game' still not upgraded and no reply from support.
Replies: 2
Views: 431

First: Such a thread belongs into the developer forum. Second: In the developer forum there is a sticky thread about the Name in the Game. Third: If you checked if the Name has been authorized and it does not show up at all, contact support. There are times when the Name in the Game is either not a...
by Urigella
Sat Mar 23, 2013 9:39 am
Forum: General
Topic: 'Name in game' still not upgraded and no reply from support.
Replies: 2
Views: 431

'Name in game' still not upgraded and no reply from support.

Hi all, about two weeks ago I paid for the upgrade to name in the game. I didnt receive any confirmation of it at all from the introversion upgrade email. Other people that upgraded after I did, have already been upgraded. I emailed support a few days ago, got an auto response but still nothing yet....
by Urigella
Fri Mar 22, 2013 11:32 pm
Forum: Community Members
Topic: The discounted "Name in the Game" tier
Replies: 40
Views: 1498

Does anybody know how long it can normally take to get a reply from support?
by Urigella
Thu Mar 21, 2013 10:10 pm
Forum: Community Members
Topic: The discounted "Name in the Game" tier
Replies: 40
Views: 1498

I sent to the upgrade email, still no response yet. Will give it another day and then email support I think, just to make sure all is ok. Edit: I decided to email support anyway seeing as it has been a week now. I got an auto response to the support email, so fingers crossed they can shed some ligh...
by Urigella
Thu Mar 21, 2013 12:17 am
Forum: Community Members
Topic: The discounted "Name in the Game" tier
Replies: 40
Views: 1498

I upgraded a couple of days ago but didn't get the automated response, will give it a few more days before I get worrying then :D Did you send the copy of the receipt to upgrades@introversion.co.uk like you should have or did you send it to their customer support by mistake? ;) I sent to the upgrad...
by Urigella
Fri Mar 15, 2013 4:28 pm
Forum: Community Members
Topic: The discounted "Name in the Game" tier
Replies: 40
Views: 1498

Hmm so today I had time and money :D for the tier upgrade, I sended them receipt of the donation. How long does it take for upgrade to complete? Or can I submit my name already? Im not panicking or anything I just wanna know :) *thinking really hard for cool names and bios* I upgraded my tier on ma...

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