yes I have checked both of those

I can't find that e-mail and when I try to send a recovery I never get it.

I bought the game before it was out on Steam, but I haven't received an e-mail with my key yet. Is there something I need to do?

i too would like to know

I bought the game 2 weeks ago and I haven't played it once because I'm having the same problem. This is really pissing me off. If there is no way to fix this can I at least have my $30 back. Erggg! All of my friends told me not to buy a game that wasn't on steam and it looks like they were right!

now when i do that i get to the next page where i need to enter my info again and then the boxes go blank and nothing happens

When i click that link it says that it doesn't exist.

me too