Search found 12 matches

by unit684
Wed Jan 07, 2009 9:22 am
Forum: Windows Troubleshooting
Topic: Black screen when I try to play the tutorial
Replies: 32
Views: 17299

I have Zone Alarm, which I know can be very troublesome in some cases. It is thew free version. I had a look in program control and Multiwinia has full access with all four things ticked. Windows Firewall is turned off. The problem looks more network related to me -- the "CLIENT identity unknow...
by unit684
Tue Jan 06, 2009 7:42 pm
Forum: Windows Troubleshooting
Topic: Black screen when I try to play the tutorial
Replies: 32
Views: 17299

The authkey thing didn't work. By the way, my game says Accepted in the bottom right corner so i don't think it is anything to do with my key.

Using the non steam version didn't work either.
by unit684
Tue Jan 06, 2009 9:15 am
Forum: Windows Troubleshooting
Topic: Black screen when I try to play the tutorial
Replies: 32
Views: 17299

You do have a key, Steam just handles the entering for you. You might want to try this: Uninstall it, go to your Steam directory (I think that's where Steam places this file) and delete the authkey file. Then reinstall. Jelco I have searched for 'authkey' in my Steam directory and windows could not...
by unit684
Mon Jan 05, 2009 7:53 pm
Forum: Windows Troubleshooting
Topic: Black screen when I try to play the tutorial
Replies: 32
Views: 17299

ok thanks, i'll give it a go when I get home

btw is the file called authkey.txt or something like that? or does it have a more complicated name?
by unit684
Mon Jan 05, 2009 6:11 pm
Forum: Windows Troubleshooting
Topic: Black screen when I try to play the tutorial
Replies: 32
Views: 17299

I got a response from introversion. They said that if I reinstall and enter the key again it should work but I have tried reinstalling and as I downloaded it with steam it has no key.
by unit684
Mon Jan 05, 2009 8:57 am
Forum: Windows Troubleshooting
Topic: Black screen when I try to play the tutorial
Replies: 32
Views: 17299

No. I have an Intel Celeron D CPU 3.46 GHz, ~ 3.5GHz
by unit684
Sun Jan 04, 2009 9:43 pm
Forum: Windows Troubleshooting
Topic: Black screen when I try to play the tutorial
Replies: 32
Views: 17299

thanks, i will try contacting introversion
by unit684
Sat Jan 03, 2009 10:28 pm
Forum: Windows Troubleshooting
Topic: Black screen when I try to play the tutorial
Replies: 32
Views: 17299

It doesn't work when I run it in a window and it is only the window that turns black. Another thing I noticed is that if I move the mouse around I occasionally hear the noise that it makes when you hover over links on the main menu
by unit684
Sat Jan 03, 2009 10:01 pm
Forum: Windows Troubleshooting
Topic: Black screen when I try to play the tutorial
Replies: 32
Views: 17299

I'm afraid the driver update didn't work :(
by unit684
Sat Jan 03, 2009 8:58 pm
Forum: Windows Troubleshooting
Topic: Black screen when I try to play the tutorial
Replies: 32
Views: 17299

I am pretty sure tha my graphics card drivers are up to date. I am downloading the latest drivers anyway. Here is my debug.txt with the auth keys put as XXXXXX-XXXXXX-XXXXXX-XXXXXX-XXX : Multiwinia steam.1.2.3 built Nov 26 2008 WinSock started Loading archive: init.dat File init.dat, 16 files (0...
by unit684
Sat Jan 03, 2009 12:57 pm
Forum: Windows Troubleshooting
Topic: Black screen when I try to play the tutorial
Replies: 32
Views: 17299

I tried re-downloading the game and that didn't work. The integrity of the game cache is fine as well. If it helps, I also had the problem when I downloaded the demo version without using steam and I have Windows Vista Home Basic.
by unit684
Fri Jan 02, 2009 4:23 pm
Forum: Windows Troubleshooting
Topic: Black screen when I try to play the tutorial
Replies: 32
Views: 17299

Black screen when I try to play the tutorial

When I try to play either of the tutorials for Multiwinia I am left with a black screen however I can still hear the music. I can play online games however I am not very good as I have not managed to get the tutorials to work. I have searched for this problem all over the internet and have not yet f...

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