Steam Authentication Failed

Technical Support for all Defcon related issues

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stanto
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Postby stanto » Fri Jun 04, 2010 5:59 pm

Defcon 1.43 steam built Jul 2 2007
Parsing archive main.dat...DONE
WinSock started
Client listening on port 5011
Parsing Coastline data (1776 islands) : 27ms
Parsing International data (2753 islands) : 12ms
Parsing City data (2745 cities) : 17ms
Parsing archive sounds.dat...DONE
Failed to load AuthKey : 'authkey'
Authentication key set : 'authkey not found'
WinSock started
Connection established to MetaServer, listening on Port 5009
Steam Authentication Initiated
Steam Authentication : Starting Steam
Requesting data from MetaServer : LatestVersion
Requesting data from MetaServer : MOTD
Steam Authentication : Starting Steam API
Received data from MetaServer : LatestVersion
Received data from MetaServer : MOTD
Steam Authentication : Logging On To Steam
Steam Authentication : Getting Steam Id
Steam Authentication : SteamID = 76561197963676960
Steam Authentication : Getting Encryption Details
Received Authentication : authkey not found : (keyID -1) : Key invalid
Key failed basic check : authkey not found (result=Key invalid)
Requesting data from MetaServer : UpdateURL
Received data from MetaServer : UpdateURL
Requesting data from MetaServer : sb
Received data from MetaServer : sb
Steam Authentication : Getting Steam2 Auth
Steam Authentication : Getting Steam3 Auth
Steam Authentication : Requesting Authentication
Steam Authentication FAILED


Yay. Auth failed.
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Phelanpt
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Postby Phelanpt » Fri Jun 04, 2010 11:54 pm

Is this with the latest version?
Kompira
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Postby Kompira » Sat Jun 05, 2010 5:51 am

When you say send "them" an email and they'll get you a working key, who do you mean by them? Steam support couldn't do anything.. well I guess that only leaves one option, assuming I can locate the proper address (I haven't looked yet).

Anyone else still having the authentication problem? Same story with me as anyone else who said so in this thread
stealth1989
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Postby stealth1989 » Sat Jun 05, 2010 1:17 pm

Hello,

Just thought id add to the issues here. New build on windows on a new build PC. Downloaded Steam and Defcon and I'm getting the same error. Deleted auth key once started up as a demo user and still getting the same problem. Awesome game, but to be honest, I paid for it and i'd like to play the full version!
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Phelanpt
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Postby Phelanpt » Sat Jun 05, 2010 5:08 pm

IV has been trying to fix it lately.
stealth1989
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Postby stealth1989 » Sat Jun 05, 2010 5:43 pm

Ah that's fair enough. As long as it's being looked at I'm happy. 8)
VladimirNikolai
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Postby VladimirNikolai » Fri Jun 11, 2010 4:24 pm

Well, I just purchased the game today from Steam.

When I start it up, I get the whole Authentication Failure thing - it says "Key Invalid" down the bottom. I've deleted authkey and restarted numerous times.

Once past this stage, a message down the bottom right of the main menu (news feed?) tells me that IV believe they've fixed the Steam Authentication problems... sorry guys, doesn't seem so.

I'd really like to know I haven't wasted my money... so would Steam probably. Do we have any new updates?

Thanks everybody :)
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Mrmot
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Postby Mrmot » Sat Jul 03, 2010 1:57 pm

.....
Last edited by Mrmot on Sat Sep 25, 2010 12:10 pm, edited 4 times in total.
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bert_the_turtle
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Postby bert_the_turtle » Wed Jul 07, 2010 8:43 pm

Here's the official troubleshooting page:
http://www.introversion.co.uk/defcon/su ... blems.html
I can't remember whether you need to open 5009 or 5008 locally. 5009, I think. But it doesn't hurt to just open them all.
(Sorry, slow, forgot about this)
ThornXBL
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Postby ThornXBL » Sun Feb 27, 2011 5:16 am

stealth1989 wrote:Hello,

Just thought id add to the issues here. New build on windows on a new build PC. Downloaded Steam and Defcon and I'm getting the same error. Deleted auth key once started up as a demo user and still getting the same problem. Awesome game, but to be honest, I paid for it and i'd like to play the full version!


I posted earlier in this thread after my game began working...

I am on a new PC now and now I'm stuck with the same issue again. The usual delete-authkey & logout/in to steam isnt working.

Code: Select all

Defcon 1.6 STEAM built Jul 22 2010
Parsing archive main.dat...DONE
Found language 'english' with caption 'English' in 'data/language/english.txt'
Found language 'french' with caption 'Français' in 'data/language/french.txt'
Found language 'german' with caption 'Deutsch' in 'data/language/german.txt'
Found language 'italian' with caption 'Italiano' in 'data/language/italian.txt'
Found language 'spanish' with caption 'Español' in 'data/language/spanish.txt'
WinSock started
Client listening on port 5011
Parsing Coastline data (1776 islands) : 23ms
Parsing International data (2753 islands) : 9ms
Parsing City data (2745 cities) : 18ms
Parsing archive sounds.dat...DONE
Failed to load AuthKey : 'authkey'
Authentication key set : 'authkey not found'
WinSock started
Connection established to MetaServer on port 5008. Listening on Port 5009
SteamAPI_Init SUCESS
Steam Authentication Initiated
Steam Authentication : Logging On To Steam
Steam Authentication : Getting Steam Id
Requesting data from MetaServer : LatestVersion
Requesting data from MetaServer : MOTD
Received data from MetaServer : LatestVersion
Received data from MetaServer : MOTD
Steam Authentication : SteamID = <removed>
Steam Authentication : Getting Steam3 Auth
Steam Authentication : Requesting Authentication
Received Authentication : authkey not found : (keyID -1) : Key invalid
Key failed basic check : authkey not found (result=Key invalid)
Requesting data from MetaServer : UpdateURL
Received data from MetaServer : UpdateURL
Steam Authentication FAILED
CLIENT : Disconnected
Disconnected from MetaServer



EDIT: I got in by getting my old key off my old HDD, but yeah, I think Steam's key-granting servers are borked again for this.
Udders1971
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Postby Udders1971 » Sun Feb 27, 2011 6:53 pm

Any more updates about this ?

I bought defcon as part of the introvision game pack on steam a while back and at the time it all worked fine. I have since emigrated and had to get a new computer and all of the games from the pack work apart from defcon which refuses to authenticate through steam.
I have tried deleting the auth file , restarting steam and revalidating the files several times buy im still getting this issue.
Is there anything else I can try please ?
Metroid359
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Postby Metroid359 » Mon Feb 28, 2011 4:58 am

I just bought this game yesterday off of steam with 2 other friends of mine, in hopes to LAN party it up and have some fun. Unfortunately, the god damned game thinks we're demo users. I've deleted the Authkey file about 80 times now in hopes steam will generate a new one that will give me the ability to play the full version. I dont understand? Was the demo 10 fucking dollars? I've taken down my firewall and tried to authenticate directly plugged into my cable modem, i've even tried on a few friends computers with my steam username, and it still doesnt work. So, now that they have my money, what do I do? Sit here and play the fucking demo? My weekend got shot because of this god damned abomination. I spent THREE FUCKING HOURS browsing this forum, and steams forum, and any other forum that google turned up. and I found it amusing that some of the problems that were addressed that i'm experiencing now are three years old. THREE YEARS!? I applaud the efforts of the support team to get right on that problem. I guess the real question is, how much money does the full FULL version cost? because 10 dollars only gets you the Full DEMO version.
ThornXBL
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Postby ThornXBL » Tue Mar 01, 2011 12:35 am

Basically, it looks like whatever Introversion did last May that fixed this issue for myself and others, needs to be done again.
Amesy
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Postby Amesy » Tue Mar 01, 2011 5:42 pm

I'm in exactly the same boat here, which is hugely frustrating.
Please can something be done about this because I'm dying to play this and just can't
niknaks131
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Joined: Tue Mar 01, 2011 12:16 am

Postby niknaks131 » Tue Mar 01, 2011 7:18 pm

yes having the same problem as well...comon guys fix it please :evil:

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