Please Help - How to access the game?

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pescador76
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Please Help - How to access the game?

Postby pescador76 » Wed Aug 17, 2016 5:42 pm

I purchased the game yesterday from Introversion Software and received a receipt with a successful charge to my card but still haven’t received the order email with the detail on how to access the game. How can I access the game?
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xander
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Re: Please Help - How to access the game?

Postby xander » Wed Aug 17, 2016 5:43 pm

You should have gotten the email almost instantaneously... have you checked your spam filters? Also, if I recall correctly, buying from IV requires the creation of an account, maybe? Can you log into the store using those credentials and download the game?

xander
pescador76
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Re: Please Help - How to access the game?

Postby pescador76 » Wed Aug 17, 2016 5:56 pm

I only was required to enter an email address and my card info. I did receive the receipt with and order # and a message that I will receive another email shortly with the details on how to access the game. I did check my spam filters.
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Re: Please Help - How to access the game?

Postby Cavinaar » Thu Aug 18, 2016 3:47 pm

Same issue, except I did a little digging on the website and managed to get the email sent with the link to the download page. Unfortunately none of the links there are allowing me to download it.

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